Chief of Residential Housing Projects and Maintenance (Shilo)

Employment and Social Development Canada; CFB Shilo; On-site; CAD 79,000 - 99,000; Full time

Job summary

National Defence- Canadian Forces Housing Agency (CFHA) in Shilo, MB, is seeking a Chief of Residential Housing Projects and Maintenance. The role leads asset management, planning of rehabilitation and capital projects, and oversees a team delivering repair and maintenance services for CAF housing.

You will guide project development, coordinate with external providers, and ensure adherence to safety and regulatory standards while managing budgets and timelines. Relocation to Shilo is required.

Qualifications

• Education: Secondary school diploma or employer-approved alternatives.
• Experience: Inspections and maintenance of residential or commercial properties.
• Experience: Project management and contract management.
• Experience: Managing financial resources and supervising a team.
• Competencies: Project management, collaboration with partners, vision and strategy, mobilizing people.
• Abilities: Plan, prioritize, organize work; communicate effectively in writing and orally.

Responsibilities

• Lead and oversee plans, reports, and financial analyses for asset management and capital/recapitalization.
• Manage repair and maintenance operations and contract management from initiation to implementation.
• Ensure compliance with policies, standards, codes, and safety regulations.
• Provide guidance on design specifications, drawings, and regulatory standards for capital projects.
• Identify and resolve operational challenges using risk management and QA strategies.
• Lead and mentor a team of staff, including performance management and development.

Skills

Project management

Team supervision

Budget management

Regulatory guidance

Education

Secondary school diploma or approved alternative

Job description

Chief of Residential Housing Projects and Maintenance (Shilo)

National Defence- Canadian Forces Housing Agency

Selection process number
26-DND-EA-CFHA-560706

Salary
$78,909 to $99,200

Level
EG-05

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Duties

• Lead and oversee the development of plans, reports, and financial analyses related to asset management, Housing Services Centre (HSC) Condition Assessments, capital/recapitalization proposals, and technical services program operations.
• Manage and supervise the delivery of repair and maintenance operations, project development, and contract management, from initiation to implementation, through a dedicated technical services team and external service providers.
• Ensure regulatory compliance, guiding team members, service providers, and housing occupants on applicable policies, standards, codes, and safety regulations related to repair, maintenance, and construction.
• Provide expert guidance to stakeholders on technical requirements, including design specifications, technical drawings, and regulatory standards for capital and recapitalization projects.
• Identify and resolve operational challenges, applying risk management, quality assurance, and issue resolution strategies to maintain service excellence.
• Lead and mentor a team of operational and administrative staff, overseeing performance management, recruitment, training, and professional development to build team capacity.

Work environment

A LITTLE SOMETHING ABOUT CFHA...
As a Special Operating Agency reporting to the Department of National Defence (DND), CFHA contributes to the quality of life of CAF members and their families through the provision of housing services, and through the responsible and sustainable management of the Department’s housing infrastructure. We are a team of 380 federal public servants who work hard to meet the needs of the Canadian Armed Forces families living in DND housing. We have close to 230 employees at our Housing Services Centers across Canada and 150 employees at our Head Office in Ottawa.CFHA Shilo is a dynamic team of 12 full-time employees. We work together to provide housing services to approximately 650 Canadian Forces families. As a CFHA employee, you will play an important role in the implementation of housing services while working with a dedicated team. If you enjoy new and rewarding challenges, apply today!

Intent of the process

The immediate need is to staff one English Essential position on a permanent basis at the CFHA Shilo (MB) location. A pool will be established and may be used to staff future positions at the CFHA Shilo location, including both permanent and temporary positions.

Positions to be filled

1

Important messages

If at any point in this process or upon qualifying in this process, your Values and Ethics do not align with that of the Department of National Defence and Canadian Forces Code of Values and Ethics and Values and Ethics Code for the Public Sector, you will be eliminated from further consideration in this process.

You must complete this application independently, without external assistance, including internet resources or Artificial Intelligence (AI) tools (such as Copilot, ChatGPT, or other AI tools). You may be asked to explain your answers in a follow‑up interview. Violations may be investigated and could result in serious consequences, including rejection of your application.

By submitting this application, you confirm that you have read, understood, and accept the confidentiality and integrity terms above. You certify that you completed the application independently, without external assistance, and that you did not plagiarize or use AI. You understand that failing to comply with these requirements may affect the outcome of your application.

THIS PROCESS WILL ONLY BE USED TO STAFF POSITIONS AT HOUSING SERVICES CENTER SHILO. NO POOL WILL BE ESTABLISHED FOR STAFFING AT OTHER LOCATIONS.

Due to the nature of the work, it is not possible to work from home. This position is full‑time from the office and would require relocation to Shilo, Manitoba.

Only applications submitted online via the jobs.gc.ca site will be accepted. To submit an application online, please select the button "Apply Online" below. All information about the process will be sent by email. You are therefore responsible for regularly checking your email account to see if you received new messages about this process.

Screening questions have been built into the application process. Answers provided to the screening questions will be used to assess both education and experience. You must answer the screening questions in addition to providing a resume. For experience qualifications, your answers must include concrete examples that demonstrate how the experience was obtained. The onus is on the candidate to provide sufficient information in their answers. Additional information will not be solicited from the candidate. The resume will be used to validate the information provided through the screening questions.

Random selection, top down selection and/or the application of asset criteria may be used at any step of the process.

Notice that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process.

Appointment decisions may be based on one or more of the following criteria:

Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team.

Matching of the individual's experience or qualifications to the specific duties of the position being staffed.

Depth, breadth, type of work‑specific experience.

Level/degree of one or more competencies/qualifications.

Please note that all written communication submitted may be used to evaluate the ability to communicate effectively in writing.

You must provide proof of your education credentials.

Candidates must meet the essential qualifications to be appointed to a position. Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. If you meet them, please demonstrate in your application.

A written examination may be administered. An interview may be conducted. Reference checks may be sought.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Relocation expenses will be provided in accordance to the "Addendum - Initial Appointees Relocation Program": https://www.canada.ca/en/treasury-board-secretariat/services/travel-relocation/addendum-initial-appointees-relocation-program.html

CONDITIONS OF EMPLOYMENT

• Recent and acceptable driver’s abstract.
• Valid, unrestricted driver’s licence holding a qualification (class) equivalent to the DND vehicle to be operated.
• Eligibility and willingness to obtain the DND 404 military driver’s licence.
• Utilizing necessary equipment and clothing in compliance with safety regulations.
• Strict adherence to the Department of National Defence and Canadian Forces Code of Values and Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence Administrative Orders and Directives (DAOD) 7021‑1, Conflict of Interest.
• Incumbent must maintain the capacity to perform the essential duties of the position on‑site at the designated work location.

Operational Requirements

OPERATIONAL REQUIREMENTS

• Willing and able to travel.
• Willing and able to work overtime on an occasional basis.
• Willing and able to meet the occasional requirement to work in confined areas such as crawl spaces or at heights such as second storey roofs.

You need (essential for the job)

Your application must clearly explain how you meet the following

EDUCATION:

• EDU. A secondary school diploma or employer‑approved alternatives.
• The employer‑approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

EXPERIENCE:

• Experience conducting inspections and determining maintenance requirements of residential or commercial properties.
• Experience in project management.
• Experience in contract management.
• Experience in the management of financial resources.
• Experience in supervising a team*.*Examples of supervising a team include developing work plans, assigning work priorities, setting performance objectives and performance indicators to measure results, assessing performance, hiring and resolving HR issues.

Applied / assessed at a later date

COMPETENCIES:

• Project Management.
• Collaborate with Partners and Stakeholders.
• Create Vision and Strategy.
• Mobilize people.
• Promote innovation and Guide change.
• Achieve results.
• Demonstrating integrity and respect.

ABILITIES:

• Ability to plan, prioritize and organize work to meet deadlines.
• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.

Language requirements (essential for the job)

May be applied / assessed at a later date

ASSET - EXPERIENCE:

• Experience in major capital renovations.
• Experience in planning annual and multi‑year realty asset programs.

ORGANIZATIONAL NEEDS

• As means to support our military families and linked with the Department of National Defence priorities, consideration may first be given to the spouses or common‑law partners of serving Canadian Armed Forces (CAF) members.
• The Department of National Defence is committed to creating a diverse and inclusive team that reflects Canada's population. To achieve a representative workforce, selection may be based on qualified candidates self‑declaring as belonging to one or more of the designated groups: Indigenous Peoples, members of visible minorities, persons with disabilities, and women. We encourage you to indicate if you belong to any of the designated groups when you apply.

Our commitment

We're committed to providing an inclusive and barrier‑free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self‑declare if you belong to one of the designated employment equity groups when you apply.

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Additional links

For further information on CFHA, please visit: CFHA Jobs About the Canadian Forces Housing Agency: Video