Chemical Support Engineer, Pulp & Paper (Ontario)

Solenis LLC; Mississauga; On-site; CAD 58,000 - 78,000; Full time

Benefits offered by this job

Relocation assistance

Company-provided vehicle

Laptop

Mobile phone

Job summary

Solenis LLC is seeking a Chemical Support Engineer for Ontario, based in Mississauga, on-site. You will deliver technically sound, cost-efficient chemical treatment programs for pulp and paper customers, work with Sales, and ensure compliance and safety across sites.

Ideal candidates have a science/engineering degree with 10+ years of relevant experience, strong problem-solving skills, and willingness to travel within a 2-hour radius in Ontario. Occasional on-call weekends may be required.

Qualifications

• Bachelor’s degree in science, engineering or technical discipline is required.
• 10+ years of manufacturing or equipment experience preferred.
• Strong problem-solving and customer-facing skills are essential.

Responsibilities

• Conduct routine service visits and testing of treatment programs.
• Provide technical support to customers and sales team.
• Maintain service records and prepare weekly reports.
• Troubleshoot issues and propose corrective actions.
• Support proposals and customer-facing documentation; identify growth opportunities.

Skills

Customer relationship

Stakeholder management

Microsoft Office

Analytical problem-solving

Communication skills

Education

Bachelor’s degree in science or engineering

Tools

Laboratory testing

Pumps

Pipefitting

Electrical systems

Job description

Chemical Support Engineer, Pulp & Paper (Ontario)Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse our website, you are agreeing to our use of cookies.# Career Opportunities## Chemical Support Engineer, Pulp & Paper (Ontario)Apply: On Site: Ontario, Canada: Mississauga, Ontario, Canada: Full time: Posted Yesterday: R0033526Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 160 countries across six continents. Solenis is a 2025 US Best Managed Company, recognized five years in a row. For more information about Solenis, please visit www.solenis.com. **Position Summary**As a **Chemical Support Engineer**, you will serve as the primary technical resource for the district, ensuring treatment chemicals and equipment are applied safely, effectively, and cost-efficiently across customer sites. You will collaborate closely with Sales Account Managers to design, implement, and optimize treatment programs within the pulp and paper industry.**What You'll Do*** Conduct routine service visits and testing to ensure safe, effective, and compliant treatment programs.* Provide technical support and pre-sales expertise to customers and the sales team throughout the sales process.* Maintain accurate service records, update databases, and prepare weekly service reports.* Identify and troubleshoot technical issues at customer sites, develop corrective action plans, and communicate findings to customers and Sales Account Managers.* Provide technical input for proposals, projects, and customer-facing documentation, while identifying opportunities for business growth within existing accounts.* Analyze treatment program performance data and recommend improvements.* Perform routine monitoring, maintenance, and inspection of feed equipment.* Participate in technical training and professional development activities to expand technical knowledge and skills.**What You'll Bring*** Bachelor’s degree in a science, engineering, or other technical discipline. Equivalent experience may be considered, including 10+ years of relevant manufacturing or equipment experience.* Ability to solve complex and non-routine technical problems.* Strong customer relationship and stakeholder management skills.* Knowledge of industrial processes and customer operations, or the ability to quickly learn industry-specific applications and technologies.* Results-driven mindset with a proactive approach to problem-solving.* Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.* Valid driver’s license with a satisfactory driving record.* Must reside within Ontario and be willing to travel throughout a 2-hour radius as needed to support customer sites.* Experience with laboratory testing, pumps, pipefitting, and electrical systems preferred.* Willingness to participate in an on-call weekend rotation, typically up to one weekend per month.**Perks*** Ongoing professional development and career growth opportunities.* Competitive paid time off program, including vacation, sick leave, and floating holidays.* Competitive base salary, incentive compensation plan, and annual merit increases.* Relocation assistance available.* Company-provided vehicle, laptop, and mobile phone. *#LI-DS1*#LI-Onsite We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.*At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include health, dental, vision and a defined contribution pension plan, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.*Solenis is proud to be an equal opportunity employer. Applications from all qualified individuals are welcome, and will be considered without regard to any ground protected by human rights legislation, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, and disability. Solenis provides reasonable accommodation to individuals with disabilities in the recruitment process, and invites candidates to let us know about their accommodation needs.*Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at* *[e-mail]* *.*The expected compensation range for this position is between $58,450.00 and 77,930.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.**Regulatory Disclosure**This posting is for an existing vacancy.We do not use artificial intelligence or automated decision-making tools to screen, assess, or select applicants.