Checkout Experience Specialist - Friendly, Fast & Secure

Walmart Canada; Toronto; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada in Scarborough, ON is seeking a Customer Service Associate to ensure a positive shopping experience through friendly greetings and efficient checkout support. You will help customers with self-checkout, promote sponsor programs, and uphold cash-handling security.

Role includes assisting with bagging, maintaining a clean, safe work area, and referring non-routine needs to supervisors. The position emphasizes excellent service and loyalty-building in a fast-paced retail environment.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
• Promotes company sponsor programs, i.e. Credit card service, product protection and charity initiatives.
• Assists customers with bagging and loading of merchandise.
• Ensures safe work practices are followed including proper lifting and keeping a clean work area.
• Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings..
• Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
• Educating and supporting customers on the correct and efficient use of self-checkout options.

Job description

Walmart Canada in Scarborough, ON is seeking a Customer Service Associate to ensure a positive shopping experience through friendly greetings and efficient checkout support. You will help customers with self-checkout, promote sponsor programs, and uphold cash-handling security.

Role includes assisting with bagging, maintaining a clean, safe work area, and referring non-routine needs to supervisors. The position emphasizes excellent service and loyalty-building in a fast-paced retail environment.