Chatbot Content Developer - Python/Java, AI

Astra-North Infoteck Inc.; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

Astra-North Infoteck Inc. invites a skilled Chatbot Content Developer to join our Toronto team. You will review and optimize chatbot knowledge sources, convert Confluence content to Markdown, and contribute to documentation-as-code practices using Git-based workflows.

You will automate content transformations, collaborate with Engineering/DevOps, and establish templates and best practices for documentation management, leveraging Python or Java, AI tools, and CI/CD concepts.

Qualifications

• 5+ years of scripting and automation experience – Python (preferred) or Java development.
• Experience with Markdown documentation and Git-based repositories.
• Confluence administration, content organization, page structures, migrations.
• Git, GitHub, Bitbucket, or similar SCM platforms usage.
• Automation scripts and content transformation utilities.
• GitHub Copilot or AI-assisted development tools usage.
• Documentation‑as‑code practices understanding.
• CI/CD and DevOps concepts are desirable.
• Exposure to Backstage/TechDocs/documentation portals a plus.
• Strong written communication and documentation skills.

Responsibilities

• Review, analyze, and improve chatbot knowledge sources.
• Convert Confluence content into Markdown and documentation-as-code formats.
• Use GitHub Copilot and AI tools to improve documentation quality and structure.
• Develop and enhance automation scripts for content conversion and migration.
• Maintain documentation in Git/Bitbucket repositories.
• Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.
• Resolve documentation issues related to formatting, links, images, and metadata.
• Create standards, templates, and best practices for documentation management.

Skills

Python

Java

Markdown

Confluence

GitHub

Bitbucket

CI/CD

Docs-as-code

AI tools

Tools

Confluence

Git

GitHub

Bitbucket

Backstage

Job description

Chatbot Content Developer - Python/Java, AIToronto-5 Days WFO

Key Roles & Responsibilities

• Review, analyze, and improve technical documentation used as chatbot knowledge sources.

• Convert Confluence content into Markdown and documentation-as-code formats.

• Use GitHub Copilot and AI tools to improve documentation quality and structure.

• Develop and enhance automation scripts for content conversion and migration.

• Maintain documentation in Git/Bitbucket repositories.

• Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.

• Resolve documentation issues related to formatting, links, images, and metadata.

• Create standards, templates, and best practices for documentation management.

Key Skillsets

• 5+ years of strong scripting and automation experience – Python (preferred) or Java development experience.

• Experience working with Markdown documentation and Git-based repositories.

• Experience with Confluence administration, content organization, page structures, and migrations.

• Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.

• Experience creating automation scripts and content transformation utilities.

• Hands‑on experience with GitHub Copilot or AI‑assisted development tools.

• Understanding of developer documentation and documentation‑as‑code practices.

• Experience with CI/CD and DevOps concepts is desirable.

• Exposure to Backstage, TechDocs, or documentation portals is a plus.

• Strong written communication and documentation skills.