Chargé de comptes, Ingénierie clients / Customer Engineering Account Manager

Airbus; Mirabel; Hybrid; CAD 80,000 - 130,000; Full time

Job summary

Join a forward-thinking company as a Customer Engineering Account Manager in the A220 commercial aircraft Programme. You will be pivotal in defining cabin customizations and supporting strategic activities, ensuring high-quality outcomes for airline customers. This role offers a unique blend of technical challenges and customer interaction, making it ideal for someone with extensive aerospace experience and excellent project management skills. Enjoy a hybrid working policy, competitive salary, and numerous development opportunities in a vibrant location that balances professional growth with quality of life. Take your career to new heights and apply now!

Benefits

Attractive Salary

Annual Bonus

Group Insurance Plan

Pension Plan

Share Purchase Plan

On-site Cafeterias

Highly Competitive Holiday Policy

Employee Assistance Program

Discount Program

Unlimited Access to E-learning Courses

Qualifications

• Minimum of 8 years’ experience in aerospace with strong project management skills.
• Understanding of aircraft interiors and systems integration.

Responsibilities

• Lead cabin customization process and ensure timely completion of milestones.
• Support development of proposals and manage customer relationships.

Skills

Aircraft Technical Knowledge

Project Management

Communication Skills

Analytical Skills

Problem Solving

Teamwork

Education

Bachelor Degree in Engineering

Job description

The A220 commercial aircraft Programme is looking for a Customer Engineering Account Manager to join our A220 Offer and Customer Program team based in Mirabel (Québec, Canada), where you will be in charge of the cabin customization definition, integration and support to all strategic activities.

Your working environment:

The A220 commercial aircraft Programme is headquartered in Mirabel, in the greater Montreal area, where the vibrant city of Montreal is just a stone’s throw away. Known for its peaceful and safe environment, the region offers a high quality of life for younger or experienced professionals and families, perfectly balancing career opportunities and outdoor activities that makes it a truly special place to call home.

How we care for you:

• Financial rewards: Attractive salary, annual bonus, group insurance plan, pension plan and share purchase plan.

• Work / Life Balance: A hybrid working policy, on-site cafeterias and a highly competitive holiday policy.

• Wellbeing/Health: Employee Assistance Program (EAP), Discount Program, on-site Medical Service, access to a public shuttle service between Laval (Montmorency metro station) and Mirabel, and a carpooling application.

• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10,000 e-learning courses to develop your employability, certifications, accelerated development programmes, national and international mobility.

Your challenges:

• Provide support to the development of proposals to potential airline/lessor customers during sales campaigns focusing on Cabin and Cabin Systems requirements (i.e., special LOPA requests, certified options), and the subsequent definition and execution of aircraft configuration milestones;

• As a key stakeholder of the Fulfill Customer Order (FCO) process, the candidate will lead the cabin and cabin system customization process of the aircraft after Purchase Agreement, and will guide the Customer towards the Contractual Definition Freeze (CDF) focusing on Cabin and Cabin Systems items;

• Put in place detailed governance with Customers ensuring that all customization milestones are completed on time and on-quality;

• Support post-CDF activities such as: i) releasing Engineering Specifications to launch aircraft into production, and ii) supporting Cabin PDR/CDR/FAI activities as well as aircraft deliveries;

• During the cabin and cabin system customization process, capture out of catalog specific requests and produce a complete Statement-of-Work definition for every request.

Your boarding pass:

• You hold a bachelor degree in Engineering or the equivalent;

• You have a minimum of eight (8) years’ experience in aerospace;

• You have aircraft technical knowledge and understanding of aircraft interiors;

• You are familiar with design, integration and certification of aircraft systems or components;

• You have customer facing and strong project management experience with excellent communication skills;

• You are autonomous and well organized;

• You have strong analytical skills, planning, problem solving, and good interpersonal skills;

• You show an open mind and a great ability to work as a team player.

This role may involve some travels for business (worldwide).

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply online now!