Charge Clerk

CancerCare Manitoba; Winnipeg; On-site; CAD 52,000 - 60,000; Full time

Job summary

CancerCare Manitoba in Winnipeg is seeking a Charge Clerk to manage patient scheduling, answer calls, and assist patients with care coordination. You will collaborate with a multidisciplinary team to ensure smooth operations and maintain patient safety.

You will also lead daily staff scheduling, provide clinical guidance, and travel to other CancerCare Manitoba locations within Winnipeg. This role requires a hands-on leader with strong organizational and communication skills.

Qualifications

• Minimum 2 years’ experience as a Unit Clerk and Unit Assistant and/or Nursing Assistant or equivalent.
• Successful completion of Health Care Aide and Health Unit Clerk courses.
• Grade XII Manitoba Standard or equivalent.
• Current certification in Basic Cardiac Life Support (BCLS).
• Ability to perform physically demanding tasks (e.g., lifting, transporting).
• Legally eligible to work in Canada.
• Valid Class 5 Driver's Licence and access to a vehicle.

Responsibilities

• Schedule patients, answer telephones, receive and direct patients.
• Lead daily assignment scheduling of support staff with managers and nurses.
• Act as a clinical resource, mentoring staff to promote best practice and safety.
• Travel to other CancerCare Manitoba sites within Winnipeg as required.

Skills

Unit Clerk experience

Nursing Assistant background

Physical stamina

Driver's license

Education

Health Care Aide / Health Unit Clerk certification

Grade XII or equivalent

BCLS certification

Tools

Basic computer skills

Job description

CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development.

Competition # 311-26-713505523

Posting End Date: September 04, 2026

City: Winnipeg

Work Location: MacCharles

Department: Oupatient Clinic Services Program

Union: CUPE FS

Hiring Status: Permanent

Anticipated Start: ASAP

FTE: 1.0

Anticipated Shift: Days

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Hourly Salary: $25.680, $26.439, $27.216, $28.020, $28.845, $29.699

Job Summary

Under the supervision of the Department of Nursing Unit Manager, the Charge Clerk will be responsible for a variety of clerical tasks including scheduling patients, answering telephones, receiving patients, and directing patients. Working as part of a multidisciplinary team, the Charge Clerk contributes to the care and comfort of patients by providing physical assistance which may include lifting, transferring, and transporting patients. The position is responsible in the daily assignment scheduling of support staff in collaboration with the Patient Services Managers, other Charge Clerks and the Clinical Resource Nurse(s). The Charge Clerk provides leadership in acting as a clinical resource and role model, using his/her clinical expertise to guide, train, and mentor staff to promote best practice and patient safety. This Position will require travel to other CancerCare Manitoba sites within Winnipeg.

Qualifications

• Minimum 2 years’ experience as a Unit Clerk and Unit Assistant and/ or Nursing Assistant or equivalent
• Successful completion of a recognized Nursing Assistant Course (Completion of Health Care Aide and Health Unit Clerk)
• Grade XII, Manitoba Standard or equivalent
• Current certification in Basic Cardiac Life Support (BCLS)
• Ability to perform physically demanding tasks e.g. pushing carts with patient charts
• Satisfactory employment record
• Must be able to legally work in Canada
• Requires a valid Class 5 Driver's License and a vehicle

Preferred

• Previous experience in a leadership role, mentoring and training
• Ability to speak French

Asset

• Previous experience in patient care setting
• Basic computer skills

This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

CancerCare Manitoba is committed to developing inclusive, barrier-free recruitment processes and work environment.

This information is available in alternative formats on request. Please contact [e-mail]