Charge Clerk

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 52,000 - 60,000; Full time

Job summary

CancerCare Manitoba is seeking a Charge Clerk to support the Outpatient Clinic Services Program in Winnipeg. You will schedule patients, answer phones, receive and direct patients, and contribute to patient comfort as part of a multidisciplinary team.

Under Nursing Unit Manager, you will lead daily scheduling of support staff, mentor colleagues, and promote best practices and patient safety. Travel to other CancerCare Manitoba sites is required.

Qualifications

• Minimum 2 years’ experience as a Unit Clerk and Unit Assistant and/or Nursing Assistant or equivalent
• Completion of a recognized Nursing Assistant Course (Health Care Aide and Health Unit Clerk)
• Grade XII, Manitoba Standard or equivalent
• Current certification in Basic Cardiac Life Support (BCLS)
• Ability to perform physically demanding tasks (e.g., pushing carts with patient charts)
• Must be able to legally work in Canada
• Requires a valid Class 5 Driver's License and a vehicle.
• Preferred: ability to speak French
• Asset: prior leadership, mentoring, training experience
• Asset: prior patient-care setting experience
• Asset: basic computer skills

Responsibilities

• Schedule patients and answer telephones
• Receive and direct patients; assist with patient care when needed
• Coordinate daily assignment of support staff with managers and other clerks
• Provide leadership as a clinical resource and mentor staff
• Travel to other CancerCare Manitoba sites within Winnipeg

Skills

Unit Clerk experience

Nursing assistant

BCLS certification

Lift/patient handling

French language (preferred)

Education

Grade XII (Manitoba Standard)

Health Care Aide & Health Unit Clerk certification

Job description

Select how often (in days) to receive an alert:

CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development.

Competition # 311-26-713505523

Posting End Date: September 04, 2026

City: Winnipeg

Work Location: MacCharles

Department: Oupatient Clinic Services Program

Union: CUPE FS

Hiring Status: Permanent

Anticipated Start: ASAP

FTE: 1.0

Anticipated Shift: Days

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Hourly Salary: $25.680, $26.439, $27.216, $28.020, $28.845, $29.699

Job Summary

Under the supervision of the Department of Nursing Unit Manager, the Charge Clerk will be responsible for a variety of clerical tasks including scheduling patients, answering telephones, receiving patients, and directing patients. Working as part of a multidisciplinary team, the Charge Clerk contributes to the care and comfort of patients by providing physical assistance which may include lifting, transferring, and transporting patients. The position is responsible in the daily assignment scheduling of support staff in collaboration with the Patient Services Managers, other Charge Clerks and the Clinical Resource Nurse(s). The Charge Clerk provides leadership in acting as a clinical resource and role model, using his/her clinical expertise to guide, train, and mentor staff to promote best practice and patient safety. This Position will require travel to other CancerCare Manitoba sites within Winnipeg.

Qualifications:

Requirements :

• Minimum 2 years’ experience as a Unit Clerk and Unit Assistant and/ or Nursing Assistant or equivalent
• Successful completion of a recognized Nursing Assistant Course (Completion of Health Care Aide and Health Unit Clerk)
• Grade XII, Manitoba Standard or equivalent
• Current certification in Basic Cardiac Life Support (BCLS)
• Ability to perform physically demanding tasks e.g. pushing carts with patient charts
• Satisfactory employment record
• Must be able to legally work in Canada
• Requires a valid Class 5 Driver's License and a vehicle.

Preferred

• Previous experience in a leadership role, mentoring and training
• Ability to speak French

Asset

• Previous experience in patient care setting
• Basic computer skills

If there are no applicants meeting the qualifications, the employer may consider an applicant who does not meet the above experience qualification.

This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

CancerCare Manitoba is committed to developing inclusive, barrier-free recruitment processes and work environment. If you are contacted by CancerCare Manitoba regarding a job opportunity or testing, please advise if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.

We thank all that apply and advise that only those applicants selected for further consideration will be contacted.