Change Management Specialist

Hamilton Barnes ?; Ontario; Remote; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in financial services is looking for a skilled IT Change Management Specialist for a remote contract role. This exciting opportunity involves developing and implementing IT Change Management processes, leading the Change Advisory Board, and ensuring compliance with governance policies. You will collaborate with cross-functional teams to minimize disruptions while enhancing efficiency and reducing costs. If you have a strong background in IT Change Management and excellent interpersonal skills, this role offers a chance to make a significant impact in a dynamic environment.

Qualifications

• 7-10 years of experience in IT Change Management.
• Excellent communication and interpersonal skills for managing stakeholders.

Responsibilities

• Develop and maintain IT Change Management standards and procedures.
• Coordinate with business units and IT support to communicate changes.

Skills

IT Change Management

Active Listening

Communication Skills

Organizational Skills

Relationship Building

ServiceNow

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Systems

Tools

ServiceNow

Job description

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Change Management Specialist (Remote Contract): Up to $75 per hour ($150k Annually)

A leading Financial Services company is seeking an IT Change Management specialist for a long term contract opportunity!

Join a highly technical IT Team!

Responsibilities:

• Develop, implement, and maintain IT Change Management standard and procedures to provide for a well-structured process across the Enterprise, ensuring alignment with ITIL best practices and organizational needs.

• Acts as the chair for the Change Advisory Board (CAB); includes the creation of the agendas, circulation of proposed change requests, and documentation of CAB meeting minutes and updates.

• Manages the prioritization and categorization of IT Change Management requests in coordination with EPMO.

• Oversee risk assessments for proposed changes and ensure proper testing and validation are conducted before implementation.

• Coordinate with business units, IT support, and other stakeholders to communicate upcoming changes, timelines, and expected impacts.

• Identify, assess, and mitigate potential risks with proposed changes and anticipate resistance; develop specific plans to address or mitigate the issues.

• Conduct readiness assessments, evaluate results, and present findings to senior management regarding the status of change requests, incidents, and potential risks.

• Ensure changes comply with internal IT governance policies, standards, and external regulatory requirements.

• Continuously evaluate and enhance the IT change management process to improve efficiency, reduce costs, and minimize risks.

• Utilize the IT Change Management system to monitor, track and report changes to include report distribution and development of Change Management dashboards.

• Utilize the IT Change Management system to create a consolidated change schedule to include the identification and resolution of scheduling conflicts.

• Work with cross-functional teams to plan and schedule changes, minimizing disruption to business operations.

Skills/Must have:

• Bachelor’s degree in business administration, Computer Science, Information Systems, or equivalent experience

• 7 – 10 years of experience in IT Change Management

• Demonstrated knowledge of principles and methodologies of IT Change Management.

• Excellent active listening, root cause identification and people skills.

• Excellent communication and interpersonal skills for managing stakeholders and leading teams.

• Possess good organizational skills and ability to multi-task.

• Excellent relationship building skills and ability to influence others.

• Ability to perform as a team member as well as ability to operate independently.

• Knowledge of ServiceNow a plus.

Up to $75ph

Apply now to find out more!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting and Computer and Network Security

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