Change Management Lead, Supply Chain Programs | Contract until August 2027

lululemon; Vancouver; Hybrid; CAD 88,000 - 116,000; Full time

Benefits offered by this job

Extended health & dental

Mental health plans

Paid time off

Retirement plan

Employee discount

Fitness & yoga classes

Parental top-up

Development courses

Mentorship programs

Leadership series

Job summary

lululemon is seeking a Change Management Lead for Supply Chain Programs. The role drives adoption of transformations, partnering with Product Operations to align frameworks and ensure consistent delivery across multi-year initiatives.

The position emphasizes stakeholder influence, strategic engagement, and strong change-management execution within a hybrid, onsite work model in Canada. Authorization to work in Canada is required.

Qualifications

• 3-5 years of change management experience in transformation projects
• Certification in change management is preferred
• Experience with agile technology environments is a plus
• Strong communication and presentation abilities

Responsibilities

• Lead change management strategy for Supply Chain Strategy projects.
• Assess readiness and stakeholder impacts, identify groups and activities.
• Design and implement change and engagement plans for multi-year programs.
• Create stakeholder engagement, communications and sustainment plans.
• Collaborate with SCP team for planning and reporting of change activities.
• Identify risks and mitigation strategies across the transformation journey.
• Support learning design and change-related training delivery.
• Utilize change frameworks in partnership with the COE for effective delivery.
• Assist with project workstreams: reporting, content creation, planning, risk management.
• Maintain standard methodologies and tools at project/workstream level.
• Produce deliverables: status reports, project plans, roadmaps, stakeholder lists, leadership content.

Skills

Change management

Stakeholder influence

Cross-functional collaboration

Agile environment

Communication skills

Project coordination

Education

University/College degree in business or related field

Tools

Project management tools

Job description

Change Management Lead, Supply Chain Programs

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About This Team

The Supply Chain Strategy and Programs team serves supply chain and enterprise partners by collaborating to develop sustainable strategies and operating models that solve big business problems. By doing this, we elevate the employee’s experience and build the foundation that will enable us to achieve our strategic, long-term goals.

A day in the life

The Change Management Lead, Supply Chain Programs will play a key role in implementing the change management initiatives for Supply Chain projects. They will scope, plan, design and implement change and engagement activities to enable project(s) and support the adoption of changes required by transformation initiatives. This will be in alignment with enterprise frameworks from Organization Effectiveness, and in close partnership with Product Operations to ensure consistency. This person is a strategic change agent, driving change through stakeholder influence, enabling us to achieve our long-term enterprise goals.

Key Responsibilities

• Deliver and implement the change management strategy & approach for Supply Chain Strategy project(s)
• Assess and understand change readiness & change impacts and identify key stakeholder groups to inform required activities
• Scope, plan, design and implement change and engagement activities (e.g. change impact assessments, leadership alignment, readiness assessments, hypercare & sustainment plans), to enable multi-year program(s) and support the adoption of changes required by transformation initiatives.
• Develop comprehensive stakeholder engagement, communications and sustainment plans that support stakeholders throughout the change journey
• Work with the Supply Chain Strategy & Programs team in planning & reporting on required change management activities
• Identify any change-related program risks and recommended mitigation strategies and collaborate with other team members and partners in the business (e.g., communications, learning/training) throughout the transformation journey to plan and deliver on our transformation priorities
• Provide input, document requirements and support the design/delivery of change learning programs
• Applies a creative mix of new & existing frameworks, methodologies, and tools, in partnership with the Change Management COE, to ensure effective delivery of programs
• Support project management activities for specific workstreams as identified with SCP, including status reporting and tracking, meeting content prep, workstream content creation support (ppt/xls), workback planning, and risk management
• Maintain and support use of standard methodology and tools (at project- and workstream-level)
• Deliverables include status reports, detailed project plan, project roadmap, stakeholder lists, content for leadership engagement touchpoints

Support Activities

• Consults on solutions to performance gaps based on sound learning design principles that are outside of the immediate scope design requirements
• Supports Strategic Initiatives and special projects as needed
• Potential to work outside normal business hours to support change management activities and global business partners

Required Skills And Experience

• 3-5 years of relevant experience in planning and delivering change management activities for transformation projects, ideally in a change management role
• University, College, Certification or Degree in business, change management, operations, or similar relevant field
• Change Management certification or designation desired
• Familiarity with project management approaches, tools, and phases of the project lifecycle
• Experience working cross-functionally with product management and technology an asset
• Experience working in an agile technology environment an asset
• Strong communications skills: verbal, written, negotiation and presentational.
• Ability to influence others and move toward a common vision or goal
• Proven ability to meet deadlines and operating under tight time constraints with a strong sense of urgency.
• Experience in a vertically integrated, global, specialty apparel retail environment is a plus.
• Demonstrated ability to anticipate, mitigate, and resolve conflicts across workgroups.
• Strong business acumen and analytical, problem-solving skills with the ability to connect learning initiatives with business goals and results
• Proven aptitude for and interest in leading-edge development tools and technology
• A team player that truly believes they are successful when the organization is successful

Must haves

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Additional Notes

Authorization to work in Canada is required for this role.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.

Compensation And Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position is from $88,200-$115,800CAD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At Lululemon, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal Growth

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy: Hybrid. In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.