Change Management Consultant - Contract - 19381

LRO Staffing

Ottawa

Hybrid

CAD 90,000 - 120,000

Full time

6 days ago
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Job summary

LRO Staffing seeks an experienced Change Management Consultant to drive adoption of Birdview during a critical rollout. You will lead change activities, map processes, and coordinate across teams to ensure smooth adoption of the new platform.

Key responsibilities include training delivery, stakeholder engagement, and risk mitigation. This contract role requires strong English communication and PMP certification, with hybrid work in Ottawa or Toronto.

Qualifications

  • Experience leading software or technology change programs.
  • Ability to develop and execute structured change management plans.
  • Strong stakeholder engagement and adoption support skills.
  • Excellent written and verbal English communication.

Responsibilities

  • Develop and lead a structured change management approach for Birdview implementation.
  • Apply change management methodologies, processes, and tools.
  • Support transition from Microsoft Project to Birdview across teams.
  • Assess change readiness, impacts, and stakeholder needs.
  • Conduct process mapping to integrate Birdview into workflows.
  • Develop and execute stakeholder engagement and communications activities.
  • Create training materials, user guides, and enablement resources.
  • Provide coaching and hands-on support to users during transition.
  • Identify resistance and mitigate change-related risks.
  • Develop Sponsor, People Manager, Communications, Training, and Resistance Plans.
  • Engage leaders and coordinate activities across teams.
  • Track adoption, issues, and overall progress.

Skills

Change management
Stakeholder engagement
Training & coaching
Communication skills
Project coordination

Education

PMP Certification
Prosci/CCMP certification asset

Tools

Birdview
Microsoft Project

Job description

Change Management Consultant - Contract - 19381

About The Opportunity

Our client is seeking an experienced Change Management Consultant to support the continued implementation and adoption of Birdview, a project and resource management platform recently introduced within the organization.


The consultant will report to the Manager, Project Management Office.



  • Develop and lead a structured change management approach to support successful implementation and user adoption

  • Apply established change management methodologies, processes, and tools

  • Support the transition from Microsoft Project to Birdview across multiple teams

  • Assess organizational change impacts, readiness, and stakeholder needs

  • Conduct process mapping to identify how Birdview should be integrated into existing workflows

  • Develop and execute stakeholder engagement and communications activities

  • Support the design and delivery of training programs, user guides, and other change enablement materials

  • Provide hands‑on coaching, training, and ongoing support to users as they transition to the new platform

  • Answer user questions and help teams navigate new processes and ways of working

  • Identify potential resistance to change and develop strategies to address it

  • Identify change related risks and develop appropriate mitigation strategies

  • Develop actionable change management deliverables, including Sponsor, People Manager, Communications, Training, and Resistance Management Plans

  • Engage and support leaders throughout the implementation

  • Coordinate change activities across multiple teams and stakeholder groups

  • Track adoption, issues, success measures, and overall change management progress


About You


  • Minimum 7 years working in a change management role

  • Must have PMP Certification

  • Prosci or CCMP an asset

  • Significant experience leading software or technology related change management initiatives

  • Demonstrated experience supporting the implementation and adoption of new enterprise software or business systems

  • Strong hands‑on experience with user training, coaching, communications, stakeholder engagement, and adoption support

  • Experience developing and executing structured change management plans and strategies

  • Strong process mapping and business process integration experience

  • Experience assessing change impacts, organizational readiness, stakeholder needs, and resistance

  • Ability to work directly with employees and leaders to build confidence and buy in during a technology transition

  • Strong organizational and project coordination skills

  • Excellent written and verbal communication skills in English

  • Ability to work independently and hit the ground running in an active software implementation environment


Previous Birdview experience is not required.


About The Job


  • Duration: September 2026 to March 2027

  • Location: Ottawa or Toronto, Ontario

  • Work Environment: Hybrid - Two days per week in the

  • Language: English

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