Change Management Advisor

Natural Factors; Coquitlam; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

Health & personal spending accounts

Wellness days

Employee & Family Assistance Program

RRSP program

Loyalty Share Program

Company product stipend

Job summary

Natural Factors is seeking a Change Management Advisor to drive adoption of new technologies and processes. You will partner with L&D, Communications, and business leaders to support readiness, engagement, and learning reinforcement across the organization.

The role is permanent full-time, with in-office and hybrid work options after probation in Coquitlam, BC. You will lead impact assessments, develop practical change strategies, and monitor adoption to ensure a successful transformation.

Qualifications

• 3+ years of experience in change management, organizational development, or related field.
• Experience supporting technology implementations or transformation initiatives.
• Strong ability to influence at multiple levels and build relationships.

Responsibilities

• Conduct change impact, stakeholder, and readiness assessments.
• Translate findings into practical change strategies and adoption activities.
• Partner with Learning & Development and Communications to create learning and engagement plans.
• Facilitate workshops, gather feedback, and support leaders through the change journey.
• Monitor adoption, identify risks, and propose actions to sustain results.

Skills

Stakeholder engagement

Change management

Facilitation

Communication skills

Analytical thinking

Job description

The Change Management Advisor plays a key role in helping employees successfully adopt new technologies, processes, and ways of working across the organization. You will partner closely with Learning & Development, Communications, Digital Transformation teams, and business leaders to support change readiness, engagement, learning reinforcement, communications, and adoption activities that enable successful business transformation.

Permanent Full-Time (40 hours/week)

Monday to Friday | In office and Hybrid after probation | Coquitlam, BC

In this role, you will:

• Conduct change impact, stakeholder, and readiness assessments to understand how technology and business changes affect employees and teams.
• Translate findings into practical change strategies, engagement plans, heat maps, and adoption activities.
• Partner with Learning & Development and Communications to create learning, communication, and engagement plans that support successful change.
• Facilitate workshops, gather feedback, build stakeholder relationships, and support leaders throughout the change journey.
• Monitor adoption, identify resistance or risks, and recommend actions to improve engagement and sustain results.

You have:

• 3+ years of experience in change management, organizational development, learning and development, project management, or a related field.
• Experience supporting technology implementations, transformation initiatives, or organizational change programs.
• Strong stakeholder engagement and relationship-building skills with the ability to influence at multiple levels of the organization.
• Excellent communication, facilitation, and analytical skills, including the ability to translate complex information into meaningful, people-focused messages.
• Experience with change management methodologies such as Prosci, ADKAR, ACMP, or similar frameworks is considered an asset.

You get:

• Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
• Company RRSP program
• Loyalty Share Program
• $300 annually to spend on company products plus employee discount pricing
• Employee appreciation events, wellness initiatives, recognition programs, tuition reimbursement, Costco membership, bus pass reimbursement, and more!

Why Us?

• We're much bigger than you think: 30+ natural health brands loved across North America.
• Proudly Canadian owned and operated.
• Join a highly visible transformation program helping employees embrace new technology and ways of working across our global operations.
• Make a meaningful impact on the employee experience while supporting organizational growth and innovation.
• Learn more about us: Natural Factors and Factors Group.

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located.