Change Consultant - Organizational Change Management

Blue Mark; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Industry competitive salary

Performance bonus

Comprehensive benefits package

Monthly social events

Learning and development opportunities

Job summary

Blue Mark is seeking change consultants in Toronto for a hybrid role focused on leading organizational change. You will assess readiness, integrate change with delivery, and coach leaders to drive effective change. The role requires strong facilitation skills and a background in consulting or corporate change management. Candidates should have a Bachelor's degree, with a Master's degree preferred. Competitive salary and benefits are offered, including a performance bonus and comprehensive health coverage.

Qualifications

• 3+ years in consulting or 5+ years in corporate roles leading organizational change management.
• Demonstrated ability to work through sponsors and leaders as primary mechanism for change.
• Strong facilitation skills: run sessions that build alignment and make decisions.
• Experience integrating change with delivery, embedded on implementation teams.
• Structured thinking and crisp, executive-ready communication skills.

Responsibilities

• Assess the change landscape and translate it into a pragmatic change strategy.
• Build and activate sponsors by coaching leaders on their role in change.
• Enable leaders with tools and knowledge to lead teams through change effectively.
• Define adoption metrics and feedback mechanisms to monitor change impact.
• Create IP, tools and templates; mentor teammates to shape practices.

Skills

Change Management

Stakeholder Engagement

Facilitation Skills

Structured Thinking

Communication

Education

Bachelor's degree

Master's degree in Business Administration or Organizational Psychology

Job description

We’re looking for change consultants who make change land — people who work through sponsors and leaders, embed with delivery teams, and build the conditions for adoption before, through, and beyond go-live. You understand that change isn’t a parallel workstream; it’s how the work gets done. You’re as comfortable coaching a resistant executive as you are designing a stakeholder engagement strategy or pressure‑testing readiness two weeks before launch.

This is not a communications-and-training role (though you can do both). It’s a sponsor‑oriented, delivery‑integrated change leadership role — and you’ll be in the room where decisions are made.

Who We Are

Founded in 2008, Blue-Mark is a Toronto‑based organizational effectiveness consultancy that works with leaders and teams to significantly improve their ability to FOCUS on what really matters; ALIGN people, process, and expectations; and IMPLEMENT meaningful and sustainable change. Blue-Mark has established long‑term relationships with North America’s top organizations and has guided them through many of their largest business transformations:

We hire on a rolling basis. Apply any time; when opportunities arise, we review submissions and contact qualified candidates to discuss next steps.

What You’ll Be Doing

Lead change through sponsors and stakeholders

• Assess the change landscape — sponsor readiness, stakeholder disposition, organizational capacity for change, cultural dynamics — and translate it into a pragmatic change strategy tied to delivery milestones, not a standalone plan.
• Build and activate sponsors: coach leaders on their role in the change, equip them to lead it visibly, and create the feedback loops that keep sponsorship active through implementation — not just at kickoff.
• Enable leaders to provide Direction, Engagement, Commitment, and Knowledge (DECK™) to their teams by equipping them with the information, tools, materials, and knowledge they need to lead their people through change effectively.
• Design and sequence stakeholder engagement, communications, enablement, and adoption activities that are integrated with the delivery roadmap — so change lands with the solution, not six weeks later.
• Facilitate working sessions that surface resistance early, build shared ownership of design decisions, and move groups from awareness to commitment.

Embed with delivery and make change stick

• Work alongside cross‑functional client teams to identify change impacts, assess readiness, and shape implementation sequencing — not from a separate workstream, but as part of the core team.
• Define adoption metrics and feedback mechanisms that tell you whether the change is actually taking hold; course‑correct when it isn’t.
• Build client capability so the organization can sustain the change after we leave: coach leaders, develop internal change networks, and leave behind practical tools — not binders.

Build the firm

• Create IP, tools and templates; mentor teammates; help shape our practices.
• Support growth through proposals, statements of work, and lasting client relationships.

What You Need to Succeed

Core Qualifications

• 3+ years in consulting or 5+ years in corporate roles leading organizational change management on complex initiatives — not just developing plans, but driving adoption to measurable outcomes.
• Demonstrated ability to work through sponsors and leaders as the primary mechanism for change — you coach up, not just down.
• Strong facilitation skills: you run sessions that build alignment and make decisions, not sessions that produce post‑its and parking lots.
• Experience integrating change with delivery — you’ve been embedded on implementation teams and understand how design decisions create change impacts.
• Structured thinking and crisp, executive‑ready communication (PowerPoint, Excel); you can frame a change case for a steering committee and translate it into field‑level actions.
• Comfortable with ambiguity; organized, accountable, and biased to action.

Differentiating Qualifications

• Sponsor‑oriented change leadership experience on large‑scale transformations (operating model, technology, process redesign).
• Experience designing and standing up change networks, champion models, or distributed change capacity within client organizations.
• Familiarity with operating model and organization design concepts (structure, governance, roles, accountabilities).
• Adoption measurement, readiness assessment design, or benefits tracking experience.
• Experience in financial services, telecommunications, consumer/retail, or enterprise functions (HR, IT, operations).

Personal Characteristics

• Pragmatic builder mindset; low‑ego collaborator who listens well and challenges constructively.
• Facilitative mindset; you work with and through people, not around them.
• Clear, concise communicator who can turn complexity into simple actions.
• Ownership, resilience, and discretion with sensitive information.

Education Requirements

• Bachelor’s degree in any discipline.
• Masters degree or higher in Business Administration / Management or Organizational Psychology an asset.

Location

We employ a hybrid work model. You will split your time working from Blue-Mark’s downtown office, at client sites, and remotely.

Compensation and Perks

• Industry competitive salaries and a performance bonus
• A comprehensive benefits package with health, dental and vision coverage, RRSP matching and parental leave top up is available to all employees.
• Monthly events organized by our social committee, where the entire team can catch up and connect!
• Learning and development opportunities to help build your skills and advance your career.
• Early and frequent exposure to senior‑level client leadership, including C‑Suite contacts - we don't hide our consultants away in a back room to work on decks.

How to apply

Submit your résumé and a brief cover letter describing a project where you implemented a solution end‑to‑end. Tell us: the change challenge, how you activated sponsors and stakeholders, how you integrated change with delivery, and the measurable outcomes.

Blue‑Mark is an equal opportunity employer. We welcome applicants from all backgrounds and will provide accommodations during the recruitment process upon request.