CCTV Surveillance Operator - Overnight Shift

Grey Owl AI Ltd; Vancouver; On-site; CAD 32,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Extended health care

Dental care

Vision care

Life insurance

Critical illness coverage

Annual education allowance

Referral program

Team-building events

Local discounts

Gym access

Friends and Family rates

Job summary

Grey Owl Digital Surveillance in Vancouver is seeking a vigilant CCTV monitoring operator for overnight shifts, responsible for operating the monitoring station and safeguarding client assets.

You will conduct patrol verifications, respond to alarms, prepare incident reports, coordinate with authorities, and ensure documentation is complete by shift end. A background check and BC Security Worker’s Licence are required.

Qualifications

• Must demonstrate attention to detail, speed, and accuracy; ability to organize and follow up.
• Must be observant and quick to respond to situations while multitasking in stressful conditions.
• English reading, writing, speaking and comprehension required.
• Demonstrates initiative, professionalism, integrity and confidentiality.

Responsibilities

• Conducts visual patrol verifications of assigned properties using CCTV programs and related software.
• Investigates alarm conditions indicated in CCTV systems.
• Activates assigned devices on properties per policy.
• Maintains attentive surveillance and counter-surveillance of assets and persons.
• Prepares and submits Incident Reports for senior management and stakeholders.

Skills

Attention to detail

CCTV operations

English proficiency

Calm under pressure

BC Security Licence

Initiative

Job description

Job Description

There is an exciting opportunity to join our emerging company, Grey Owl Digital Surveillance, based in Vancouver. Reporting to the CCTV Operations Manager, you will play a pivotal role in operating the monitoring station and maintaining the safety of our clients’ assets. This position works for overnight shift.

Perks & Benefits

• Competitive pay & a Comprehensive Benefits Package.
• Benefits include company-paid extended health care, dental care, vision care, life insurance, critical illness, and critical life insurance.
• Annual Education Allowance
• Generous Referral Program
• Fun & collaborative company culture with lots of team-building events
• Local discounts to restaurants, clothing stores, personal training, and more
• Free access to a fully equipped gym
• Friends and Family rates for our Hospitality brands.

What You Will Do

• Conducts visual patrol verifications of assigned properties utilizing CCTV programs and/or associated software.
• Investigates any and all causes of alarm conditions as indicated or flagged in the CCTV programs and/or associated software.
• Activates any assigned device(s) on an assigned property or operational sector in compliance with policy and procedure manual(s).
• Conducts attentive and alert surveillance and counter-surveillance of any assigned properties, assets or person(s).
• Prepares and submits Incident Reports for Senior Management and location stakeholders.
• Prepares and submits reports for Crown Counsel or District Attorney according to operational sector.
• Ensures all required documentation is completed by shift end.
• Conducts escalating communications with local authorities and agencies in accordance with policy and procedure manual(s).
• Ensures that emergency services are activated and correctly directed as required in response to on-location incidents and observations.

What You Will Bring

• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment.
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must have excellent communication skills and be able to read, write, speak, and understand English.
• Demonstrates initiative, personal awareness, professionalism, integrity, and exercises confidentiality.
• Must be able to pass a background check Valid BC Security Worker’s Licence.
• Familiarity with standard and emergency security operations for construction, commercial, retail, and/or residential settings.
• Familiarity with CCTV operations and associated hardware/software.

Salary

Salary Range: $23-$24 per hour

About The Company

Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.