CBSA Shift Supervisor

GardaWorld; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading security firm is seeking a Tactical Security Supervisor to manage a team at the Immigration Holding Centre, ensuring safety and security for vulnerable individuals. This full-time role offers a competitive hourly rate, uniform provisions, and opportunities for career progression alongside federal law enforcement officers.

Benefits

Competitive hourly rate

Full-time schedule

Uniform provided at no cost

Opportunity to gain experience alongside Federal Law Enforcement Officers

Career progression in law enforcement

Continued education through GardaWorld campus

Qualifications

• 1-3 years of personnel management in a unionized environment preferred.
• Experience in tactical security and working with vulnerable populations.
• Ability to pass Public Works Clearance and Vulnerable Sector Check.

Responsibilities

• Lead a team of security guards and manage security procedures.
• Develop, implement, and oversee security policies.
• Monitor, observe, and report on detainee behavior.

Skills

Leadership skills

Customer service skills

Crisis de-escalation

Vigilance

Compassion

Education

High school diploma or equivalent

Valid Ontario security guard license

Current First Aid/CPR certification

Job description

Ready to suit up as a Tactical Security Supervisor?

Looking to advance your security career and work in federal facilities?

We are proud to collaborate with the Canada Border Services Agency in providing security professionals at their Immigration Holding Centre.

If you want to apply your law enforcement education or enter the field of corrections, this could be your next step.

What’s in it for you?

• Competitive hourly rate
• Full-time schedule
• Uniform provided at no cost
• Opportunity to gain experience alongside Federal Law Enforcement Officers
• Career progression in law enforcement
• Continued education through GardaWorld campus

Responsibilities for Tactical Security Supervisor

• Lead a team of security guards, monitor individuals with immigration issues, and manage security procedures at the site.
• Manage and direct security operations, ensuring safety and security with compassion and de-escalation techniques.
• Develop, implement, and oversee security policies and procedures.
• Protect people, assets, and property.
• Escort individuals within the facility, using restraints when necessary to ensure safety.
• Work with individuals under stress, demonstrating empathy and compassion.
• Monitor, observe, and report on detainee behavior.
• Conduct regular patrols indoors and outdoors.
• Utilize tactical training to de-escalate potentially dangerous situations.

This role requires vigilance, efficiency, customer service skills, and compassion, as you will work with vulnerable individuals.

Qualifications

• Security Supervisor experience managing 10+ guards.
• 1-3 years of personnel management in a unionized environment; healthcare experience is a plus.
• Valid Ontario security guard license.
• Current First Aid/CPR certification from a WSIB-recognized provider.
• Canadian citizenship or 5-year permanent residence.
• High school diploma or equivalent.
• Ability to pass Public Works Clearance and Vulnerable Sector Check.
• Flexible availability for full-time or part-time work.
• At least 1 year of experience working in a vulnerable sector and 1 year in tactical security.
• Leadership skills and ability to respond quickly in emergencies.
• Understanding of security, safety, and concise communication.
• Experience in care and control of individuals, preferably in law enforcement, court services, hospital, or private security, especially with CBSA at an IHC.

*Previous employees at the Immigration Holding Centre are encouraged to apply.*