Catering Supervisor

Compass Group Canada; Toronto; On-site; CAD 50,000 - 65,000; Full time

Job summary

Compass Group Canada is seeking a Catering Supervisor to manage on-site events, ensuring high standards of service and compliance with health regulations. The role demands strong leadership, excellent customer service skills, and the ability to manage teams under pressure. Qualified candidates will have a minimum of 4 years of supervisory experience in catering or hospitality.

Qualifications

• Minimum 4 years of catering or hospitality management experience.
• Open availability for morning and evening events.
• Excellent customer service skills.

Responsibilities

• Manage staff and timelines for event setups and service.
• Engage with clients and maintain rapport during events.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Conflict Resolution

Problem Solving

Leadership

Attention to Detail

Education

Food Handler Certificate

Responsible Beverage Service Certificate

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Restaurant Associates? Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.

Job Summary

Our Catering Supervisors are the face of the company for on-site events. This position requires a very special skill set and personality. Managing a catered event requires solution-based thinking, speed and sense of urgency while following timelines, as well as attention to detail for service floor plans and table maps for plated dinners. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients.

Now, if you were to come on board as one of our Catering Supervisor, we’d ask you to do the following for us:

• Managestaff and following timelines for event setups and service
• Engagewith clients and Sales Managers and maintaining a rapport while running events
• Ensure all food is presented, served, and displayed per standards
• Log and maintain food temperatures
• Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
• Maintaina calm demeanor while under pressure
• Quick, efficient decision making
• Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
• Return food and beverages, serving equipment and utensils to catering facility
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations

Think you have what it takes to be one of our Catering Supervisor? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
• Open availability to work both morning and evening events
• Minimum 4 years of catering or hospitality management, supervisory experience
• Excellent customer service skills
• Able to accurately read event orders and organize deliveries for the day
• Adept at conflict resolution
• Advanced problem solving and delegating skills
• Confident leadership qualities including staff motivation, staff direction
• Ability to follow and maintain written and oral directions for timelines and room setups
• Ability to work independently or as part of a team
• Extremely well organized and efficient; able to multi-task
• Good attention to detail
• Physical ability to carry out the duties of the position

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.