Catering Restaurant Supervisor Full Time

Compass Group Canada; Sarnia; On-site; CAD 29,000 - 40,000; Full time

Benefits offered by this job

Great Place to Work recognition

Health benefits

Learning and career opportunities

Diversity and inclusion focus

Job summary

Compass Group Canada is seeking a Catering Supervisor to lead on-site event staff and ensure impeccable service from setup to closeout. You will manage timelines, coordinate schedules, and maintain order while engaging with clients and managers to deliver a superior dining experience.

Your role requires leadership, problem solving, and a calm, efficient approach under pressure. Valid food handling and beverage service certificates are required, with open availability for morning and evening

Qualifications

• Excellent customer service skills.
• Adept at conflict resolution.
• Advanced problem solving and delegating skills.
• Confident leadership qualities including staff motivation, staff direction.
• Ability to follow and maintain written and oral directions for timelines and room setups.
• Extremely well organized and efficient; able to multi-task.
• Good attention to detail.
• Physical ability to carry out the duties of the position.

Responsibilities

• The Catering Supervisor is responsible for managing staff and following timelines for event setups and service.
• Engaging with clients and Managers and maintaining a rapport while running events.
• Ensure all food is presented, served, and displayed per standards.
• Log and maintain food temperatures
• Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
• Maintaining a calm demeanor while under pressure.
• Quick, efficient decision making
• Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
• Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations

Skills

Customer service

Conflict resolution

Problem solving

Leadership

Delegation

Time management

Attention to detail

Teamwork

Education

Food Handler Certificate or provincial equivalent

Responsible Beverage Service Certificate

Job description

How you will make an Impact: Our Catering Supervisors are the face of the company for on-site events. This position requires a very special skill set and personality. Managing a catered event requires solution-based thinking, speed and sense of urgency while following timelines, as well as attention to detail for service floor plans and table maps for plated dinners. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients.

As a Catering Supervisor You Will

• The Catering Supervisor is responsible for managing staff and following timelines for event setups and service.
• Engaging with clients and Managers and maintaining a rapport while running events.
• Ensure all food is presented, served, and displayed per standards.
• Log and maintain food temperatures
• Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
• Maintaining a calm demeanor while under pressure.
• Quick, efficient decision making
• Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
• Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations

About You

• Must drive and have a valid BC Driver's Licence.
• You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
• Open availability to work both morning and evening events.
• Min. 4 years of catering or hospitality management, supervisory experience.
• Excellent customer service skills.
• Able to accurately read event orders and organize deliveries for the day
• Adept at conflict resolution.
• Advanced problem solving and delegating skills
• Confident leadership qualities including staff motivation, staff direction
• Ability to follow and maintain written and oral directions for timelines and room setups
• Ability to work independently or as part of a team
• Extremely well organized and efficient; able to multi-task
• Good attention to detail
• Physical ability to carry out the duties of the position

The hourly wage rate for this position is $25. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

What's in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
• The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.

We are as diverse as our guests.

We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths.

We're committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all.

Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams - strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.