Catering Supervisor, Full Time

COMPASS GROUP CANADA; Montreal (administrative region); On-site; CAD 28,000 - 36,000; Full time

Job summary

Compass Group Canada in Montreal is seeking a Catering Supervisor to lead on-site events, manage staff, and ensure service flows smoothly from setup to closeout.

You will coordinate with clients and Sales Managers, uphold food safety standards, monitor timelines, and deliver polished service under pressure.

This role requires problem solving, strong organization, and leadership to motivate staff and ensure guest satisfaction at every function.

Qualifications

• Must drive and have a valid Driver's Licence.
• Must hold Food Handler Certificate or provincial equivalent.
• Must hold Responsible Beverage Service Certificate.
• Open availability to work mornings and evenings.
• Excellent customer service skills.
• Able to read event orders and organize deliveries for the day.
• Adept at conflict resolution.
• Advanced problem solving and delegating skills.

Responsibilities

• Manage staff and timelines for event setups and service.
• Engage with clients and Sales Managers and maintain rapport while running events.
• Ensure all food is presented, served, and displayed per standards.
• Log and maintain food temperatures.
• Load vans with catering supplies and ensure all items are accounted for.
• Drive to event locations.
• Coordinate catering staff schedules to ensure functions are delivered, served, and cleared on time.
• Maintain a calm demeanor under pressure.
• Clean location after event and assist with inventory and closeout tasks.
• Return equipment to catering facility and ensure safety compliance.

Skills

Customer service

Conflict resolution

Leadership

Attention to detail

Organizational skills

Teamwork

Multitasking

Event orders reading

Problem solving

Driving and license

Education

Food Handler Certificate

Responsible Beverage Service Certificate

Job description

How you will make an Impact: Our Catering Supervisors are the face of the company for on-site events. This position requires a very special skill set and personality. Managing a catered event requires solution-based thinking, speed and sense of urgency while following timelines, as well as attention to detail for service floor plans and table maps for plated dinners. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients.

As a Catering Supervisor you will:

• The Catering Supervisor is responsible for managing staff and following timelines for event setups and service.
• Engaging with clients and Sales Managers and maintaining a rapport while running events.
• Ensure all food is presented, served, and displayed per standards.
• Log and maintain food temperatures
• Loading vans with catering supplies and ensuring all items are accounted for
• Driving to event locations
• Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
• Maintaining a calm demeanor while under pressure.
• Quick, efficient decision making
• Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
• Return food and beverages, serving equipment and utensils to catering facility
• Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations

About you:

• Must drive and have a validDriver's Licence.
• You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
• Open availability to work both morning and evening events.
• Excellent customer service skills.
• Able to accurately read event orders and organize deliveries for the day
• Adept at conflict resolution.
• Advanced problem solving and delegating skills
• Confident leadership qualities including staff motivation, staff direction
• Ability to follow and maintain written and oral directions for timelines and room setups
• Ability to work independently or as part of a team
• Extremely well organized and efficient; able to multi-task
• Good attention to detail
• Physical ability to carry out the duties of the position

The hourly wage range for this position is 23.00$ CAD. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.