Catering Manager

Groupe Compass Quebec ltée.; Edmonton; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading catering service provider in Canada seeks a Catering Manager to oversee operations on event days. Responsibilities include client collaboration, staff management, and maximizing revenue opportunities. Ideal candidates have 2+ years of catering sales experience and strong organizational skills. This is a full-time position based in Edmonton with a focus on customer service and event management.

Qualifications

• Minimum 2 years of experience in a Catering Sales Manager role.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and support the Operations team on event days.
• Collaborate on menu planning with clients.
• Assist in production, hiring, employee training.

Skills

Organizational skills

Problem-solving skills

Communication skills

Customer relationship management

Education

High school diploma or equivalent

College or university degree

Tools

MS Word

Excel

Outlook

Catering software

Job description

Overview

Join to apply for the Catering Manager role at Groupe Compass Quebec ltée.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote sites and more. Compass Group Canada is part of a global foodservice and support services company. Join us now and point your career forward.

Why work with Compass / Levy Canada?

Operating in over 200 locations across North America, Compass leverages creativity, strategy, impeccable service, and a love for great food to create unforgettable experiences. We offer opportunities for learning, growth, and development, plus a focus on health, safety, and well-being.

Job Summary

Now, if you were to come on board as our Catering Manager, here’s what we’d ask you to do:

• Lead and support the Operations team on day of events
• Collaborate on menu planning with clients and Executive Chef, and identify revenue opportunities
• Assist in production, hiring, employee training, staff scheduling, supervision, and employee relations
• Develop the team and provide performance improvement programs
• Full cycle sales including qualifying leads, site visits, negotiating contracts
• Meet and greet clients, conduct tastings, promote services, and answer client inquiries
• Prepare quotes, contracts and letters, and organize arrangements for corporate and social events
• Respond to booking inquiries in a timely manner
• Consult with clients to realize their event vision and objectives
• Schedule and coordinate client meetings and appointments
• Work with customers through the contract process and propose solutions as needed
• Develop leads, secure re-bookings and assist with promotions
• Participate in weekly revenue meetings and prepare sales reports
• Identify opportunities to maximize revenue through up-selling and enhancements
• Manage client relationships in a fast-paced, high-volume environment
• Contribute to marketing materials and attend industry events to promote the venue
• Maintain knowledge of operations, policies and procedures for Gourmet Cuisine
• Input data into systems to generate account history reports
• Maintain orderly sales files and confidentiality of sensitive information
• Develop relationships with meeting / event planners and funeral homes for promotions
• Review competitors’ pricing and web presence as part of market awareness
• Participate in training, regional initiatives and meetings

Role Requirements

• Minimum 2 years of experience in a Catering Sales Manager role for a catering company, venue or hotel
• High school diploma, college or university degree or relevant work experience preferred
• Strong organizational and time management skills; able to work with minimal supervision
• Proven decision making, analytical and problem-solving skills
• Positive attitude, flexible and motivated to succeed
• Dependable, self-disciplined and team-oriented with strong attention to detail
• Excellent verbal and written communication, negotiation and presentation skills
• Proficiency in MS Word, Excel and Outlook; ability to learn new software
• Knowledge of catering software is an asset
• Exceptional customer relationship management skills
• Flexibility to work evenings and weekends as required

Additional Information

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities where we operate. We encourage all qualified candidates to apply without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, disability, or need for accommodation. For accommodation requests during hiring, contact [e-mail].

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries : Food and Beverage Services

J-18808-Ljbffr