Catering Lead

Aramark; Ottawa; On-site; CAD 27,000 - 39,000; Part time

Job summary

Aramark Ottawa is seeking a Seasonal Hourly Catering Lead to supervise and coordinate banquet and catering events. You will train staff, manage setups and teardowns, and ensure adherence to Aramark standards and safety protocols.

You’ll guide a team across multiple locations, maintain inventory, and keep service areas clean and organized. Must be SMART Serve certified and proficient in MS Office and POS systems.

Qualifications

• 1-year supervisory experience required.
• Must read, write, and understand verbal instructions in English.
• Strong time management and organizational skills.
• Strong Communication & Organizational Skills.
• Ability to maintain emotional control in high-stress situations.
• Excellent Guest Service Skills with managing VIP Clientele and ability to work in a team environment.
• Flexible schedule to work mornings, evenings, weekends, and holidays for NHL Hockey games, Ottawa Charge Hockey games, backstage catered events for concerts and other catered events as required
• Enjoys working in a lively, fast-paced environment
• Well-groomed and professional attire (follow Aramark standards for uniform and grooming)
• Ability to perform basic arithmetic
• Proficient with Microsoft Office Applications (Word, Excel)
• Must be SMART SERVE Certified
• Knowledge and previous experience with Micros Point of Sale System and Eigen payment Systems is an asset

Responsibilities

• Lead and execute banquet and catering events with initial direction from Catering Manager
• Be a hands-on Lead providing guidance to the catering team with positive motivation and effective communication
• Monitor and take corrective action to ensure service complies with Aramark policies and procedures, as well as Health and Safety Standards
• Oversee and assist in all event set-ups and teardowns
• Assist in the delivery of events and hospitality in multiple locations, by following the Banquet Event Orders and Riders
• Maintain all serving schedules as stipulated on the Banquet Event Orders; ensure that all food items are delivered and served in a timely manner
• Ensure tables, buffets, bars and service areas are kept clean and set accordingly based off Aramark Catering standards and proper procedures
• Complete supervisory tasks as required, as well as ensuring all staff follow and execute opening & closing duties
• Uphold and Maintain food production, that ensures the safety and quality of food according to policies, procedures, and department requirements.
• Ensure that food items are stored in a safe, organized, and hazard-free environment.
• Ensures all catering storage areas are kept clean and organized
• Maintain equipment and all other catering supplies
• Ability to understand and follow directions from the Manager/Director
• Ability to frequently lift, push, pull, or carry items up to 50lbs
• Ability to walk or stand for extended time periods
• Maintain and implement daily and monthly inventory counts, shift briefs, stock shortages, maintenance and wastage records
• Involves working with chemicals, heated equipment, steam and other risk conditions
• May be responsible for opening and closing of events during irregular hours unassisted
• This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Skills

Supervisory

Team leadership

Customer service

English proficiency

Health & safety

Tools

Microsoft Word

Excel

POS Systems

Eigen payment systems

Job description

Seasonal Hourly Catering Lead position is a key role in our Catering Team.

Under general supervision of the Catering Manager, Catering Leads are responsible for assisting with all food and beverage services and quality throughout the catering department, including backstage catering, VIP events, bar service, in-house dining, team services etc.

They will be responsible for training new employees, overseeing event set-ups, service executions and teardowns, transporting equipment and food to in-house event spaces, and ensuring all Aramark Catering brand standards and initiatives are consistently achieved.

Job Responsibilities

Lead and execute banquet and catering events with initial direction from Catering Manager

Be a hands-on Lead providing guidance to the catering team with positive motivation and effective communication

Monitor and take corrective action to ensure service complies with Aramark policies and procedures, as well as Health and Safety Standards

Oversee and assist in all event set-ups and teardowns

Assist in the delivery of events and hospitality in multiple locations, by following the Banquet Event Orders and Riders

Maintain all serving schedules as stipulated on the Banquet Event Orders; ensure that all food items are delivered and served in a timely manner

Ensure tables, buffets, bars and service areas are kept clean and set accordingly based off Aramark Catering standards and proper procedures

Complete supervisory tasks as required, as well as ensuring all staff follow and execute opening & closing duties

Uphold and Maintain food production, that ensures the safety and quality of food according to policies, procedures, and department requirements.

Ensure that food items are stored in a safe, organized, and hazard-free environment.

Ensures all catering storage areas are kept clean and organized

Maintain equipment and all other catering supplies

Ability to understand and follow directions from the Manager/Director

Ability to frequently lift, push, pull, or carry items up to 50lbs

Ability to walk or stand for extended time periods

Maintain and implement daily and monthly inventory counts, shift briefs, stock shortages, maintenance and wastage records

Involves working with chemicals, heated equipment, steam and other risk conditions

May be responsible for opening and closing of events during irregular hours unassisted

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

1-year supervisory experience required

Must read, write, and understand verbal instructions in English

Strong time management and organizational skills

Strong Communication & Organizational Skills

Ability to maintain emotional control in high-stress situations

Excellent Guest Service Skills with managing VIP Clientele and ability to work in a team environment Flexible schedule to work mornings, evenings, weekends, and holidays for NHL Hockey

games, Ottawa Charge Hockey games, backstage catered events for concerts and other catered events as required

Enjoys working in a lively, fast-paced environment

Well-groomed and professional attire (follow Aramark standards for uniform and grooming)

Ability to perform basic arithmetic

Proficient with Microsoft Office Applications (Word, Excel)

Must be SMART SERVE Certified

Knowledge and previous experience with Micros Point of Sale System and Eigen payment Systems is an asset

#ACAN150

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

The pay range for this position is $24.00 - $24.00.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.