Catering & Conference Event Manager

Western University; London; On-site; CAD 68,000 - 97,000; Full time

Job summary

Western University's Hospitality Services is seeking a Catering & Conference Event Manager to coordinate all details of special events and to prepare client quotes. You will work closely with chefs, supervisors, and university staff to ensure exceptional service from planning through execution.

The role requires a university degree or related diploma in hospitality, plus 3 years of event planning/management experience. It is an on-site, in-person position supporting student and university events.

Qualifications

• Education: University Degree in Hospitality Management and Administration, OR a 2-year Community College Diploma in Hospitality Management with relevant related experience.
• Experience: 3 years of experience in a position related to event planning, marketing and management.
• Hotel and event management experience preferred.
• 3 years of experience in a unionized hospitality environment preferred.

Responsibilities

• Develop, coordinate and manage all details of special events.
• Prepare quotes for clients and collect event deposits.
• Communicate with stakeholders and meet clients to discuss concerns or issues about products, services, dietary needs, health and safety procedures, and event logistics.
• Assist with managing space and room reservations and work with Chef, Supervisors, office staff and service staff to deliver exceptional customer service.

Skills

Event planning

Communication

Detail orientation

Problem-solving

Menu development

Vendor relations

Teamwork

Multi-tasking

Flexibility

Accountability

Education

University Degree in Hospitality Management and Administration

Diploma in Hospitality Management (2-year College)

Job description

The base salary will be $67,680 - $96,590 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

Hospitality Services at Western University is passionate about delivering superior quality in food, nutrition and service, and prides itself on setting standards that others often try to replicate. Our focus continues to be our students, staff, faculty and visitors to the Western University campus. Conferences & Catering plays a leading role in representing our Division's mission and goals. The department seeks to deliver outstanding products and services, to build enduring business relationships within the University and the London Community.

Responsibilities

The Catering & Conference Event Manager is responsible for developing, coordinating and managing all details of special events. The role will prepare quotes for clients and follow up on the collection of event deposits at scheduled intervals as required. The Event Manager will regularly communicate with stakeholders and meet with clients/guests/customers to discuss concerns or issues regarding products, services, dietary needs, health and safety procedures, and event logistics. The role will participate in events as well as assist with managing space and room reservations, and will work closely with the Chef, Supervisors, office staff, service staff and the University community to deliver exceptional customer service for all events.

Qualifications

Education:

• University Degree in Hospitality Management and Administration, OR a 2-year Community College Diploma in Hospitality Management with relevant related experience

Experience:

• 3 years of experience in a position related to event planning, marketing and management
• Hotel and event management experience preferred
• 3 years of experience in a unionized hospitality environment preferred

Knowledge, Skills & Abilities:

• Proven ability to plan and organize events effectively with an acute sense of detail
• Excellent communication and interpersonal skills
• Strong attention to detail
• Judgment, analytical and problem-solving skills with a consultative and collaborative approach to addressing issues and opportunities
• Knowledge of menu development and menu/event planning
• Able to build and maintain lasting relationships with other departments, clients and external vendors
• Ability to work independently and effectively as a member of the team to achieve department goals
• Demonstrated ability to manage multiple tasks and set priorities in a fast-paced environment
• Ability to work within a flexible schedule to accommodate the University's events and schedules
• Possesses a reputation for resourcefulness with a strong sense of accountability and initiative

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone [phone].

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.