Catastrophe Adjuster (Contract)

Crawford; Toronto; On-site; CAD 90,190 - 111,003; Full time

Job summary

An insurance firm in Canada is seeking Catastrophe Adjusters to investigate, negotiate, and settle Property Catastrophe claims. Candidates must have over 3 years of experience and a valid adjusters license. The role requires excellent customer service, effective communication, and the ability to work in high-pressure situations. Adjusters will be responsible for their travel expenses and may work on-site indefinitely. The annual salary ranges from $65,000 to $80,000, with full-time hours and contract positions lasting 3-12 months.

Qualifications

• 3+ years of technical claims handling experience in a catastrophe environment.
• Valid Provincial Adjusters Licence and/or CIP Designation is required.
• Must be able to travel on short notice and remain on location for indefinite periods.

Responsibilities

• Investigation, collection, and analysis of claims information.
• Accurate recording, reporting and presentation of files.
• Examine policies and settle claims while maintaining claims costs.

Skills

Technical claims handling

Communication skills

Organizational ability

Technical knowledge

Computer skills

Education

High school diploma

Tools

Xactimate/Xactware knowledge

Mitchell knowledge

Job description

We are currently recruiting for Catastrophe Adjusters to join our WorkForce Advantage team in Canada.

The successful candidate will investigate, evaluate, negotiate and settle Property Catastrophe (CAT) claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files.

As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit.

You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely).

The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.

The salary range is $65,000 to $80,000 annually

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations

Qualifications

• 3+ years of technical claims handling experience in a catastrophe environment
• Valid Provincial Adjusters Licence and/or CIP Designation is required
• Ability to work in a fast pace, high pressure environment
• Must be able to travel on short notice and remain on location for indefinite periods.
• In most cases, Catastrophe Adjusters are responsible for their own travel and living expenses while on assignment.
• Ability to climb and be able to lift up to 40 lbs.
• Licenses & Certifications recommended.
• Knowledge of Xactimate/Xactware preferred.Knowledge of Mitchell preferred for auto adjusters.
• High school diploma
• Minimum 3 years experience.
• Good communication skills, organizational ability, technical knowledge, and computer skills

Job Info

• Job Identification 2140
• Job Category Professional
• Posting Date 03/26/2026, 05:53 PM
• Job Schedule Full time
• Locations 2300 University Ave. E., Suite 200, Waterloo, ON, N2K 0A2, CA