Adjuster Support

Crawford & Company; Mississauga; Hybrid; CAD 40,000 - 50,000; Full time

Job summary

Crawford & Company is seeking an Adjuster Support professional in Canada to provide administrative and clerical assistance to the claims team. The role supports daily operations across in-office, hybrid, or fully remote environments.

Ideal candidates will have strong communication, organizational, and typing skills, plus experience with Office 365. Travel to loss sites and a valid driver's license are required to fulfill duties.

Qualifications

• 2 years experience providing administrative support in a professional office environment.
• Knowledge of the insurance industry will be considered an asset.
• Advanced computer skills including Office 365 and Windows 10 programs.
• Must be a flexible team player with a strong commitment to quality and customer service.
• Reliable transportation required.
• Valid driver's license is required.
• Regular travel to loss sites is required.

Responsibilities

• Typing, transcribing, word processing and spreadsheet updates.
• Office liaison for customers, co-workers and professionals.
• Account administration.
• Office Administration.
• General clerical duties.

Skills

Communication

Organizational skills

Telephone manners

Typing 50 wpm

Office 365

Windows 10

Customer service

Team player

Driver's license

Travel readiness

Education

2 years admin experience

Insurance industry knowledge

Job description

Adjuster Support

We are currently seeking an Adjuster Support professional to join our team in Canada. This position offers flexibility in location and work arrangement, including in-office, hybrid, or fully remote options.

The Adjuster Support role is responsible for providing administrative and clerical assistance to the claims team, ensuring daily operations run efficiently and accurately. The successful candidate will manage a variety of support functions while maintaining strong attention to detail, organization, and effective time management skills.

Salary Range: $40,000 - $50,000 annually.

Responsibilities

• Typing, transcribing, word processing and spreadsheet updates
• Office liaison for customers, co-workers and professionals
• Account administration
• Office Administration
• General clerical duties

Qualifications

• Excellent verbal and written communication skills
• 2 years experience providing administrative support in a professional office environment
• Knowledge of the insurance industry will be considered an asset
• Proven organizational skills
• Professional telephone manners
• Good communication skills and correct use of terminology
• Excellent transcribing skills with a typing rate of 50 wpm
• Advanced computer skills including Office 365 and Windows 10 programs
• Must be a flexible team player with a strong commitment to quality and customer service
• Reliable transportation required
• Valid driver's license is required
• Regular travel to loss sites is required

About Us

Why Crawford?

Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion