Casualty Claims Specialist - 9563

DGA Careers; Dartmouth; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled insurance adjuster to join their dynamic team. This role emphasizes exceptional service and efficient claims handling for auto and property claims. You will be the primary contact for clients, guiding them through the claims process with empathy and clarity. Your expertise in policy coverages and strong customer service skills will be vital in making fair decisions and resolving claims promptly. If you're detail-oriented and thrive in a collaborative environment, this opportunity offers a chance to make a meaningful impact in the insurance sector.

Qualifications

• 6+ years of insurance adjusting experience with strong knowledge of commercial lines.
• Detail-oriented with great customer service and problem-solving skills.

Responsibilities

• Adjust high-level claims and make fair decisions on coverage.
• Investigate claims thoroughly and ensure timely resolutions.
• Provide coaching and support to team members.

Skills

Insurance Adjusting Experience

Customer Service Skills

Policy Coverages Knowledge

Property Estimating Software (Xactware)

Problem-Solving Skills

Communication Skills

Organizational Skills

Education

CIP

CIP Partial Completion

Diploma

FCIP

FCIP - Partial Completion

Tools

Xactware

Job description

Join a dynamic team where you'll handle large, complex auto and property claims with care, empathy, and efficiency. This role is all about delivering exceptional service, guiding clients through the claims process, and ensuring timely resolutions.

What You'll Do

1. Be the go-to person for clients, offering support and clear communication every step of the way.
2. Adjust high-level claims, making fair decisions on coverage and settlements.
3. Work with experts like contractors, adjusters, and lawyers to ensure claims are handled swiftly and accurately.
4. Investigate claims thoroughly, ensuring the right people and resources are brought in.
5. Keep organized, document everything, and stay on top of industry trends.
6. Provide coaching and support to fellow team members and jump in when the company’s catastrophe plan kicks in.

What You'll Bring

1. 6+ years of insurance adjusting experience, and strong knowledge of commercial lines policy wordings.
2. Great customer service skills—you care about getting it right for clients.
3. Strong knowledge of policy coverages, property estimating software (Xactware is a plus!), and medical terminology.
4. Solid problem-solving and communication skills.
5. Organized and adaptable in a fast-paced environment.

If you're detail-oriented, love solving problems, and thrive in a team setting, this is the role for you!

About Us:

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Kim Ehman at 587-885-1849 or forward your resume in confidence to Kim.

Education Required

CIP
CIP Partial Completion
Diploma
FCIP
FCIP - Partial Completion