Casual Transitional Support Coordinator - Inner Ways

E4C; Edmonton; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Salary: $18.47/hr

EFAP

Professional Development Opportunities

Job summary

e4c is seeking a Transitional Support Coordinator to assist participants in its housing programs in Edmonton. You will provide recovery‑oriented, trauma‑informed services, support daily living skills, and help participants build routines and community connections in a safe, respectful environment.

Qualifications: degree in Human Services or related field and 2+ years of direct service. Certifications in First Aid/CPR, Suicide Intervention, and Medication Administration are valued.

Qualifications

• Degree in Human Services, Addictions, Social Work, Education or related field.
• 2+ years of direct service experience with individuals with complex needs.
• Experience partnering with multiple stakeholders, service providers and community partners.

Responsibilities

• Support participants in stability, wellness, and recovery through trauma-informed, person-centered practices.
• Facilitate life skills development in daily living, self-care, medication management, communication, problem-solving.
• Assist participants in identifying goals, developing routines, and connecting with community supports.
• Plan and deliver wellness and life skills programming for independence and long-term well-being.
• Foster a safe, respectful environment through positive role modeling and supportive communication.
• Respond to crises, conduct risk assessments, and assist with safety planning.
• Maintain accurate documentation and compliance with organizational standards.

Skills

Trauma-informed care

Recovery-oriented practices

Person-centered approach

Interdisciplinary collaboration

Crisis response

Education

Degree in Human Services or related field

Tools

First Aid/CPR

Suicide Intervention

Medication Administration

Food Safety

Job description

About E4c

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

About E4c

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

About E4c

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

Position Summary

The Transitional Support Coordinator supports participants within e4c’s transitional housing programs by providing daily, recovery-oriented services that promote stability, wellness, and independence. Working with individuals experiencing trauma, mental health challenges, addictions, and other complex barriers, the role facilitates life skills development, wellness programming, goal attainment, and community connection within a safe, non-judgmental environment. Using a strengths-based, trauma-informed, and integrated case management approach, the Transitional Support Coordinator collaborates with interdisciplinary teams to support participant recovery, build resilience, and foster long-term well-being.

Schedule

• Hours and shifts will vary based on program and operational needs and may include day, evening, overnight, weekend, and holiday shifts.

Key Responsibilities

• Support participants in achieving stability, wellness, and recovery through relationship-based, trauma-informed, and person-centered practices.
• Facilitate life skills development, including daily living, self-care, medication management, communication, problem-solving, and healthy relationship skills.
• Assist participants in identifying and achieving personal goals, developing routines, and connecting with community and natural supports.
• Plan and deliver wellness, recovery, and life skills programming that promotes independence and long-term well-being.
• Foster a safe, respectful, and engaging environment through positive role modeling, conflict resolution, boundary setting, and supportive communication.
• Respond to crises, conduct risk assessments, support safety planning, and implement emergency response protocols as required.
• Maintain accurate communication, documentation, medication administration, and compliance with organizational, health, safety, and accreditation standards.

Qualifications

Education

• Degree in Human Services, Addictions, Social Work, Education or other relevant field

Certification

• Standard First Aid and CPR
• Suicide Intervention
• Medication Administration
• Food Safety
• Training in Mental Health First Aid, Non-Violent Crisis Intervention, De-escalation, Harm Reduction, and Cultural Awareness is considered an asset.

Experience

• 2+ years of direct service experience and/or relevant lived experience supporting individuals with complex needs.
• Proven ability to foster a collaborative and supportive team environment.
• Experience working in partnership with multiple stakeholders, service providers, and community partners.
• Strong knowledge and application of recovery-oriented, person-centered, trauma-informed, strengths-based, and solution-focused practices.
• Experience supporting behaviour change, accountability, and participant growth through relationship-based approaches.

Compensation And Benefits

• Competitive Salary: $18.47/hr
• Employee Family Assistance Program (EFAP)
• Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.