Casual Security Services Agent

Kinsley Power Systems; Banff; Hybrid; CAD 9,500 - 12,000; Part time

Benefits offered by this job

Professional development

Staff cafeteria & restaurant discounts

Onsite fitness facility – discounted +

Job summary

Banff Centre for Arts and Creativity seeks Casual Security Services Agents to provide a safe, secure, and welcoming environment for staff, participants, and visitors. You will patrol grounds and buildings, respond to incidents, and assist with investigations while maintaining professional, courteous service.

The role emphasizes vigilance, clear communication, and collaboration with other departments to ensure a hassle‑free campus experience.

Qualifications

• Completion of ABST and licensing under applicable act (or enrollment).
• Current certificates: First Aid, CPR/AED Level C, and fire prevention training.
• Valid Alberta driver's license or international equivalent.
• Security background or experience dealing with the public in service environments.
• Knowledge of civil/criminal laws related to property offences.
• Proficient with Microsoft Office software.
• Ability to conduct lengthy patrols of multi‑storied buildings and extensive grounds.
• Excellent interpersonal, oral and written communication skills.
• Discretion handling confidential matters; demonstrates initiative.

Responsibilities

• Patrol Banff Centre campus by vehicle or on foot.
• Monitor environment and remove safety hazards discovered during patrol.
• Respond to incidents and emergencies; prepare reports.
• Assist investigations under applicable laws and Banff Centre policy.
• Conduct interviews to obtain accurate facts.
• Provide Safe Walk escorts to staff, participants and visitors.
• Monitor alarm/CCTV systems and respond to alarms.
• Support other departments to maintain a safe environment.

Skills

Interpersonal skills

Oral & written communication

Discretion with confidential matters

Initiative

Public/service orientation

Team collaboration

Education

ABST training & licensing

First Aid & CPR/AED Level C

Fire prevention training

Alberta driver’s license or international equivalent

Security experience in public settings

Knowledge of civil/criminal laws (property offences)

Microsoft Office proficiency

Ability to patrol lengthy building/grounds

Communication skills (oral/written)

Initiative in problem solving

Tools

Microsoft Office

Job description

Casual Security Services Agent

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nation – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

Banff Centre is looking for Casual Security Services Agents to provide a safe, secure, and hassle‑free environment for all Banff Centre staff, participants, and visitors. Responsible and customer‑service minded, our Security Services Agents perform patrol duties for the purpose of general law enforcement and risk management; manage parking and traffic; as well as provide physical security for all Banff Centre buildings and property.

Specific Accountabilities

• PatrolBanff Centre campus, including both exterior grounds and building interiors, either by vehicle or by foot
• Remain alert to the physical environment, arranging for the removal of any safety hazards discovered during patrol
• Respondto and dealwith all reported incidents and emergency situations and prepareand submitreports on the actions required
• Assistin investigations under any Criminal Code or Provincial or Federal Statute offence
• Assistin investigating breaches of any related Banff Centre policy
• Conductinterviews to probe and obtain accurate facts
• Provide Safe Walk escort to staff (including cashiers and box office personnel), participants, and visitors
• Provide security services for Banff Centre special events
• Monitoralarm and closed‑circuit camera systems and respondto alarms
• Provide assistance to other departments as needed to ensure a safe and hassle‑free environment

Qualification and Educational Requirements

• Completion of Alberta Basic Security Training (ABST) and licensing under the Alberta Security Agent and Investigators Act, or proof of enrollment, is required
• Current certificates for Standard First Aid, CPR/AED Level C, and fire prevention/training programs
• A valid Alberta driver's license or international equivalent
• Previous security background or experience in dealing with the public in a service‑oriented environment
• Knowledge of civil/criminal laws with respect to certain property offences, disorderly conduct, trespassing, etc.
• Comfortable working knowledge of Microsoft Office software
• Physical and mental ability to conduct lengthy patrols of multi‑storied buildings and extensive grounds via foot or by vehicle
• Demonstrates excellent interpersonal, organizational, and oral and written communication skills
• Responds to contentious or highly‑sensitive issues with discretion and effectively deals with confidential matters
• Recognizes and demonstrates the need for initiative in dealing with and resolving problems

Employment Terms & Benefits

• In accordance with CUPE 4318, this is a unionized, casual support staff position.
• This position pays $22.59 per hour, working up to 35 hours per month, on an on call, as needed basis.
• Benefits of working at Banff Centre are:
  • Professional development
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate + first month free for new staff!

Application Process

• Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
• Visa requirements:Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.