Casual Receptionist - Yellowknife Office

GWICH'IN TRIBAL COUNCIL; Yellowknife; On-site; CAD 25,000 - 36,000; Part time

Job summary

Gwich’in Tribal Council in Yellowknife, NT, invites applications for a Casual, On-Call Receptionist to join Corporate Services. This role handles front desk duties, inquiries, and general administrative support, with coverage during staff absences and busy periods.

The successful candidate will be a reliable, service-oriented professional capable of multitasking, maintaining confidentiality, and coordinating with multiple departments on a flexible, on-call basis.

Qualifications

• Grade 12 diploma or equivalent.
• 1+ year of receptionist/front desk/administrative experience.
• Strong verbal and written communication skills with professional telephone etiquette.
• Proficiency in Microsoft Office (Word, Outlook, Excel) and general office equipment.
• Demonstrated customer service skills with a friendly and welcoming demeanor.
• Ability to manage multiple tasks, prioritize workload, and maintain attention to detail.
• Ability to maintain confidentiality and exercise discretion in handling sensitive information.

Responsibilities

• Referring requests and concerns to appropriate personnel.
• Providing routine information to participants and the general public.
• Taking and relaying messages.
• Ensures smooth operation of office equipment and machinery, arrange for maintenance and repair work.
• Ensure main entrance is locked at noon hour and at the end of the day.
• Collecting mail from the Post Office box daily.
• Logging, sorting, and distributing mail.
• Ensuring that there are adequate office supplies on hand for day-to-day use, including tracking purchase orders and receipts.
• Clerical duties such as typing notes and letters, addressing labels and envelopes, etc.
• Support departments as required.
• Hosting leadership and staff from other office locations.
• Requesting supplies and event materials to support operations and events.
• Additional duties as required.

Skills

Front desk

Customer service

Microsoft Office

Telephone etiquette

Multitasking

Confidentiality

Education

Grade 12 diploma

Tools

Microsoft Word

Outlook

Excel

Job description

Position Title: Casual Receptionist

Department: Corporate Services

Reports To: Director of Operations

Location: Yellowknife, NT

Employment Type: Casual, On-Call

PURPOSE

Reporting tothe Director of Operations, the Casual, On-Call Receptionist provides frontdesk and general administrative support to the Gwich’in Tribal Council on anas-needed basis to support operational requirements and provide coverage duringstaff absences, periods of increased workload, or other circumstances asrequired.

As the firstpoint of contact for GTC, the Casual Receptionist is responsible for welcoming visitors,managing incoming calls and inquiries, providing general information about GTCprograms and services, and directing inquiries to the appropriate personnel.The position also supports reception-related duties, and general officeadministration as required. This role requires a flexible, professional, andservice-oriented approach, with availability to work on an on-call basis inresponse to GTC’s operational needs.

RESPONSIBILITIES

• Referring requests and concerns to appropriate personnel.
• Providing routine information to Gwich’in Participants and the general public.
• Taking and relaying messages.
• Ensures smooth operation of office equipment and machinery, arrange for maintenance and repair work.
• Ensure main entrance is locked at noon hour and at the end of the day.
• Collecting mail from the Post Office box daily.
• Logging, sorting, and distributing mail.
• Ensuring that there are adequate office supplies on hand for day-to-day use, this includes requesting and keeping track of all purchase orders and receipts.
• Clerical duties as required such as typing notes and letters, addressing labels and envelopes, etc.
• Support GTC departments as required.
• Hosting GTC Leadership and Staff from other office locations.
• Requesting of supplies and event materials from the GTC when required to support office operations and event functions.
• Additional duties as required.

QUALIFICATIONS

• Grade 12 diploma or equivalent.
• Minimum one (1) year of experience in a receptionist, front desk, or administrative support role.
• Strong verbal and written communication skills with professional telephone etiquette.
• Proficiency in Microsoft Office (Word, Outlook, Excel) and general office equipment.
• Demonstrated customer service skills with a friendly and welcoming demeanor.
• Ability to manage multiple tasks, prioritize workload, and maintain attention to detail.
• Ability to maintain confidentiality and exercise discretion in handling sensitive information.

In accordance with Section16(1) of the Canadian Human Rights Act and our obligations under the Gwich’inComprehensive Land Claim Agreement (GCLCA), preference will be given toqualified GCLCA Participants and Indigenous applicants. We encourage applicantsto self-identify in their application if they wish to be considered under thispreference.