Casual Page

Thompson-Nicola Regional District; Kamloops; Hybrid; CAD 27,000 - 30,000; Part time

Job summary

The Kamloops Libraries team within the Thompson-Nicola Regional District is seeking Casual Pages to create a welcoming environment and provide a superb library experience for all.

Reporting to the Team Lead, the Page ensures shelves are stocked and can direct customers to materials while delivering strong customer service. Shifts vary (day/evening/weekends), with no guaranteed hours, and the position requires a flexible availability per the BCGEU Collective Agreement.

Qualifications

• Grade 10 or GED is required.
• Customer service experience and a passion for helping others.
• Excellent communication and interpersonal skills.
• Strong attention to detail and the ability to manage conflict.
• Basic computer skills are required; lifting may be needed.

Responsibilities

• Assist customers and direct them to library materials.
• Check in/out library materials and prepare displays and programs.
• Tidy spaces, pack/unpack shipments, and assist with routine displays.
• Answer questions and refer complex inquiries to staff.
• Interact with the public and handle challenging situations as needed.
• Physical component included in the duties.

Skills

Customer service

Excellent communication

Conflict resolution

Attention to detail

Reliability

Education

Grade 10 or GED

Tools

Basic computer skills

Job description

Job Title

Casual Page

Job Type

Casual

Union

BCGEU

# of work hours per week

Location

Job Description

We are seekingCasual Pagesat theKamloops Librarieswho will create a welcoming environment and a superb library experience for all.

Reporting to the Team Lead, thisposition ensures that materials are on the shelves for customers and staff to find. The Page helps direct customers to the things they want and provides good customer service. Other duties include tidying, preparation of displays and programs, checking in/out library materials, and packing/unpacking shipments. Other responsibilities include cleaning and minor preparation of routine displays of library material, clearing abandoned material from public areas, answering directional questions and referring information questions to appropriate staff, photocopying materials, and checking in/out library materials. The Page also interacts with the public and may occasionally deal with challenging situations.There is also a physical component to this position

The casual Page position requires a flexible schedule, as shifts will vary, including daytime, evening, and weekend work. Work may be scheduled in advance as well as on short notice. There are no guaranteed hours. Availability is required within the Casual Availability Form and changes to availability must align with Article 30 and Appendix 7 of the BCGEU Collective Agreement.

This posting will remain open and active until all vacancies are filled and the Casual pool is replenished.

Job Requirements

• Grade 10or General Education Development Diploma(GED);
• Customer service experience and apassion for helping others;
• Abelief in the importance of literacy;
• Excellent communication and interpersonal skills;
• Strong attention to detail;
• Demonstrated ability to manage conflict and diffuse difficult patron situations;
• Basic computer skills; and
• Ability to lift 20-25 lbs.

The position is subject to the provisions of the Collective Agreement with the BC General Employees' Union, Local 705.

The Page position is a Pay Grid Level 3 which is $19.70 - $21.75/hour (2025 rates).Non-benefitted staff receive 18.2%-21.2% in lieu ofannual vacation, statutory holidays, sick leave, and benefits as per Article 25.8.

The TNRD requires that all successful applicants undergo a Criminal Record Check.

We thank all applicants for their interest however, only those candidates under consideration will be contacted.

Salary Grade