Casual Licence & Bylaw Enforcement Officer

City of Kelowna; Kelowna; On-site; CAD 63,000 - 76,000; Full time

Job summary

City of Kelowna invites applications for a Casual Licence & Bylaw Enforcement Officer. The role investigates bylaw infractions, enforces municipal bylaws, responds to inquiries and issues tickets for violations. You will interview involved parties, prepare court-ready documents and maintain records using databases.

Patrol duties include identifying hazard and coordinating with RCMP as needed. Shift work is required across multiple times, and applicants should have a high school diploma, a Bylaw

Qualifications

• High School graduation or equivalent.
• Completion of recognized Bylaw Enforcement & Investigative Skills Certificate (Justice Institute Level I & II or equivalent).
• BC Driver’s License – Class 5.
• RCMP Security Clearance.

Responsibilities

• Investigates complaints of bylaw infractions and enforces municipal bylaws and regulations.
• Records, responds, investigates and resolves bylaw enquiries and complaints from public, businesses and agencies.
• Issues municipal tickets for various bylaw violations (business license, parking, illegal suites, signs, etc.).
• Interviews complainants and alleged offenders; presents evidence in court when required.
• Prepares reports, court documents, logs and maintains records; uses computerized databases.
• Patrols streets and parks to identify bylaw problems; reports hazards and coordinate with RCMP.
• Performs traffic control during incidents and events.

Education

High School diploma or equivalent

Bylaw Enforcement & Investigative Skills Certificate (JIBC Level I & II)

BC Driver’s License – Class 5

RCMP Security Clearance

Job description

Casual Licence & Bylaw Enforcement Officer

A Licence & Bylaw Enforcement Officer investigates complaints of bylaw infractions and enforces municipal bylaws and regulations with professionalism and impartiality.

• Records, responds, investigates and resolves bylaw related enquiries and complaints from the general public, businesses, other government agencies and other external groups.
• Issues municipal tickets related to a variety of bylaw violations (i.e. business license violations, parking violations, illegal suites and signs, etc.).
• Interviews complainants, alleged offenders and other persons to determine the facts of alleged infractions/incidents; explains bylaws/regulations and, in appropriate circumstances, attempts to obtain voluntary compliance.
• Gathers and documents evidence according to established rules of evidence and investigative techniques; initiates/prepares prosecution actions, as authorized by the Supervisor. Presents evidence in court when called upon to do so.
• Prepares and writes reports, letters, court documents and other correspondence; keeps accurate patrol logs and maintains various service records and files, utilizing various computerized databases.
• Patrols City streets and parks to identify, pre-empt and resolve bylaw problems; reports property damage or hazardous situations (i.e. abandoned vehicles, damaged or missing traffic signs, graffiti, etc.).
• Attends RCMP Detachment Watch briefings to listen to criminal activity information (e.g. stolen vehicles, etc.). Reports to the RCMP suspicious vehicles or activities observed during patrols (i.e. dangerous driving; potential grow-ops, etc.). Works closely with Building Inspectors and other City staff.
• Performs traffic control during traffic accidents, emergency incidents, or special events and assignments.

Results and Activities - Non union

• High School graduation or equivalent
• Completion of recognized Bylaw Enforcement & Investigative Skills Certificate (i.e. Justice Institute Level I & II Program or recognized equivalent)
• Experience
• BC Driver’s License – Class 5
• RCMP Security Clearance

Please ensure that you have a resume and Driver’s Abstract to attach, as these are required documents when applying to this posting. If you do not currently possess a Driver’s License, or are waiting to receive a Driver’s Abstract, you are still eligible to apply. Please upload a word document stating “Driver’s Abstract is on order” or “Do not possess a Driver’s License”.

Positions that become vacant within the same classification may be filled as a result of this posting if the vacancy occurs within 30 days of closing.

Testing may be required. If no fully qualified candidates apply, those not fully qualified may be considered for a training opportunity. Training rates will apply.

Please attach copies of your education/membership(s) as “other documents”.

Pay Rate $46.06 plus 14% in lieu of vacations, benefits and statutory holidays

Closing Date 10/30/2026

Days of Work Monday - Sunday

Standard Hours per Day 11

Hours of Work Shift work:
6:00am to 5:00pm
1:00pm – 12:00am midnight

Work Location OTHER LOCATION

Documents Needed to Apply

Required Documents
• Resume
• Cover Letter
• Driver’s Abstract
• Education / Certificates
Optional Documents
• References
• Other Document 1
• Other Document 2
• Other Document 3

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you posses Bylaw Enforcement & Investigative Skills, Level 1 & 2 Certificates from JIBC (or equivalent)?
  • Yes
  • No
  • Level 1 only
• * How many years of experience do you have related to this position (e.g. bylaw, law enforcement, security, traffic officer, investigative)?
  • None
  • Less than 1 Year
  • 1 to 3 Years
  • 3 to 5 Years
  • More than 5 Years
• * Please rate your experience or knowledge of Bylaw Enforcement.

  (Open Ended Question)

• * How many years experience do you have writing detailed reports?
  • None
  • 1 to 2 years
  • 2 to 4 years
  • More than 4 years
• * Have you ever provided evidence as an officer at either a court or adjudication hearing?
  • Yes
  • No
• * Please rate your knowledge of both the City of Kelowna Zoning Bylaw Regulations and Provincial Legislation as it applies to land use and property development processes.
  • No knowledge of either
  • Limited knowledge of both
  • Familiar with Zoning Bylaw but not with Provincial legislation
  • Well versed in Provincial Legislation but comfortable navigating the Zoning Bylaw
  • Very comfortable with both.
• * Describe your experience working with people experiencing chronic homelessness and/or use substances as a Bylaw Enforcement Officer or in a different capacity.

  (Open Ended Question)

• * How many years of experience do you have working with community-based or not-for-profit organizations?
  • None
  • Less than 1 year
  • 1 to 3 years
  • More than 3 years
• * What is the highest level of first aid qualification/certification that you currently hold?
  • Basic (prev. Level I)
  • Intermediate (prev. Level II)
  • Advanced (prev. Level III)
  • I don’t have a valid first aid qualification
  • Other
• * This position requires an RCMP Enhanced Security Clearance. For Enhanced Security Clearances, the individual must have Canadian citizenship or Permanent Resident status. Do you possess either Canadian citizenship or Permanent Resident status?
  • No
  • Yes
• * This position requires an RCMP Enhanced Security Clearance that has a processing time of up to 6 months which will delay the actual start date for the position.
  • I have read this statement and understand this condition.