Casual House Support Worker

TSA The Salvation Army TSA; New Westminster; On-site; CAD 28,000 - 39,000; Full time

Job summary

The Salvation Army is hiring a House Support Worker at Stevenson House, New Westminster, to provide a safe and supportive environment for residents and visitors. You will monitor the environment, conduct status checks, assist with laundry, clean facilities, and support resident programming while handling intake and discharge procedures and documenting activities for funders and internal records.

You will liaise with police, funders, and community partners, maintain dignity and respect for

Qualifications

• Willingness to develop an understanding and support for The Salvation Army's mission.
• Compliance with OH&S Act and regulations and health and safety policies.
• Ability and willingness to undergo background checks satisfactorily.

Responsibilities

• Monitor the environment and clients to ensure safety; conduct status checks and room searches as required.
• Maintain and update documentation including in-out and incident logs; initiate new documentation.
• Provide laundry service for shelters and shelter clients.
• Clean shelter rooms, washrooms, kitchen, lounge and common areas; perform basic maintenance.
• Complete all reports required by the funder and The Salvation Army.
• Coordinate and facilitate resident programming as required.
• Perform intake and discharge procedures for clients/residents.
• Monitor behavior; intervene in crises and provide emotional support and advocacy.
• Distribute funds to residents per established policies.
• Engage in relationships that promote dignity and respect.
• Liaise with police, funders, court personnel, community agencies, families, and staff.
• Provide orientation to newly hired staff and volunteers.
• Perform other duties as assigned.

Skills

Keyboarding

Manual record keeping

Lifting

Multitasking

Attention to body language

Fast-paced environment

Reading

Deadlines

Stress management

Physical strength

Education

High School Completion

Social services diploma or related diploma or degree

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Location: Stevenson House, New Westminster

Position Purpose summary: House Support worker provides a safe and secure environment for residents and visitors

Accountabilities: The incumbent may perform all, some, or similar duties to the listed below:

CHARACTERISTIC JOB DUTIES

The incumbent is responsible for the following range of job duties, typical of the job class:

• Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
• Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation
• Provides laundry service for the shelters and shelter clients
• Cleans shelter rooms, washrooms, kitchen, lounge and common areas and performs basic building maintenance
• Complete all reports required by the funder and The Salvation Army
• Coordinates and facilitates resident programming as required
• Performs intake and discharge procedures for clients/residents as assigned
• Monitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as required
• Distributes funds to residents in accordance with established policies guidelines
• Engages in the development of inter-personal relationships that promote dignity and respect
• Liaises with Police, funders, court personnel, community agencies, families, and other staff members
• Provides orientation to newly hired staff, volunteers, students
• Performs other duties as assigned

NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.

Health & Safety (if applicable)

The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:

• Physical attacks by others
• Exposure to infectious diseases
• Exposure to bodily fluids and bodily waste
• Sharp objects
• Other dangerous situations

Working Conditions

The incumbent's work environment is typically in a shelter and/or in treatment facilities. The incumbent will work under the following disagreeable conditions:

• Dealing with angry people
• Abusive people
• Verbal abuse
• Isolation
• Work schedule affecting lifestyle
• Exposure to drugs and alcohol

Education, Experience, & Qualifications

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.

Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Education, Qualifications and Certifications

• High School Completion
• Social services Diploma or related Diploma or Degree

Experience and Knowledge

Minimum one year Experience in frontline social service work

Skills and Capabilities

The performance of the job requires keyboarding/Manual record keeping, and lifting/packing clients/residents property/personal effects and engaging in recreational activities. The performance of the job requires attentive listening and observation of body language, continuously monitoring the environment, multitasking and reading. Ability to work in a fast paced environment, to meet deadlines and cope with stressful situations. Must be able to list a minimum of 40lbs

Compensation

The target hiring range for this position is $24.32 to $24.32 with a maximum of $24.32. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.