Casual House Support Worker

The Salvation Army International; New Westminster; On-site; CAD 28,000 - 39,000; Part time

Job summary

The Salvation Army International in Canada operates Stevenson House in New Westminster, BC as a part-time house support role. The position provides a safe, secure environment for residents and visitors, with duties including intake/discharge, program coordination, documentation, and crisis intervention.

We seek individuals who can handle a fast-paced shelter setting, assist with daily duties, and support dignity and respect for residents.

Qualifications

• High School Completion required.
• Social services diploma or related diploma/degree preferred.

Responsibilities

• Monitor environment and clients to ensure safety and security.
• Maintain and update documentation (in-out and incident logs).
• Provide laundry services for shelter clients.
• Clean shelter areas and perform basic maintenance.
• Complete funder reports for The Salvation Army.
• Coordinate and facilitate resident programming.
• Perform intake and discharge procedures for clients.
• Monitor behavior; intervene in crisis and provide emotional support.
• Distribute funds to residents per policies.
• Engage with police, funders, community agencies, families, and staff.
• Orient new staff and volunteers.

Skills

Record keeping

Lifting 40 lbs

Active listening

Multitasking

Observe body language

Stress management

Fast-paced work

Education

High School Completion

Social services diploma/degree

Job description

Casual House Support Worker# The Salvation Army in Canada and Bermuda## Casual House Support WorkerApply: Onsite: NEW WESTMINSTER, BC: Part time: Posted Today: End Date: November 3, 2026 (6 days left to apply): JR115304**Who We Are** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.**Mission Statement** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.**Job Description:****Location: Stevenson House, New Westminster****Position Purpose summary:**House Support worker provides a safe and secure environment for residents and visitors**Accountabilities:**The incumbent may perform all, some, or similar duties to the listed below:**CHARACTERISTIC JOB DUTIES:**The incumbent is responsible for the following range of job duties, typical of the job class:* Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required* Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation* Provides laundry service for the shelters and shelter clients* Cleans shelter rooms, washrooms, kitchen, lounge and common areas and performs basic building maintenance* Complete all reports required by the funder and The Salvation Army* Coordinates and facilitates resident programming as required* Performs intake and discharge procedures for clients/residents as assigned* Monitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as required* Distributes funds to residents in accordance with established policies guidelines* Engages in the development of inter-personal relationships that promote dignity and respect* Liaises with Police, funders, court personnel, community agencies, families, and other staff members* Provides orientation to newly hired staff, volunteers, students* Performs other duties as assignedNOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.Health & Safety (if applicable):The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:* Physical attacks by others* Exposure to infectious diseases* Exposure to bodily fluids and bodily waste* Sharp objects* Other dangerous situations**Working Conditions:**The incumbent’s work environment is typically in a shelter and/or in treatment facilities. The incumbent will work under the following disagreeable conditions:* Dealing with angry people* Abusive people* Verbal abuse* Isolation* Work schedule affecting lifestyle* Exposure to drugs and alcohol**Education, Experience, & Qualifications:*** Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.* Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.* Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.**Education, Qualifications and Certifications:*** High School Completion* Social services Diploma or related Diploma or Degree**Experience and Knowledge:*** Minimum one year Experience in frontline social service work**Skills and Capabilities:*** The performance of the job requires keyboarding/Manual record keeping, and lifting/packing clients/residents property/personal effects and engaging in recreational activities.* The performance of the job requires attentive listening and observation of body language, continuously monitoring the environment, multitasking and reading. Ability to work in a fast paced environment, to meet deadlines and cope with stressful situations.* Must be able to list a minimum of 40lbs**Compensation:**The target hiring range for this position is $24.32 to $24.32 with a maximum of $24.32.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email **[e-mail]**if you have a need for any accommodation and we will be pleased to discuss this with you.