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Verve Senior Living is seeking a Dining Services Attendant at Wintergreene Estates Retirement Residence. You will serve meals, maintain dining room cleanliness, and ensure dietary needs and preferences are met for residents and guests.
Role emphasizes infection-control practices, teamwork, and a positive resident experience in a fast-paced environment. Requires customer-service spirit and English communication skills.
POSITION Dining Services Attendant RESIDENCE: Wintergreene Estates
REPORTS Dining Services Manager
TO: Dining Services Supervisor
Immediate N/A Subordinates
ACCOUNTABILITY OBJECTIVE:
Are you passionate about fostering connections and warm welcoming environments through unique personalized dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing the highest quality of service in the dining room throughout every meal. Maintains cleanliness of the dietary areas and equipment in accordance with specific standards and regulations.
Participates in and adheres to continuous quality improvement standards.
Serves meals in the dining room to residents and guests.
Wintergreene Estates Retirement Residence — Dining Services Attendant 2.
Key Responsibilities — continued
Ensures that the proper dietary restrictions are followed for residents. Helps to meet residents' personal preferences.
Sets dining room tables, and clears the dining room of dishes, utensils, etc.
Maintains cleanliness in dining area including washing dishes, pots, pans, and cleaning kitchen equipment and area, as assigned according to established cleaning procedures. Sanitizes dishwasher area after each meal.
Ensures temperature records and food samples are taken and labelled as per regulations, reporting any deficiencies, as required.
Utilizes point of sale system for guest and resident meals.
Portions desserts, appetizers and meals for serving in the dining room as well as serves snacks.
Receives and stores food supplies.
Provides assistance to the cook in the preparation of food and assembly of salad/sandwich plates, as assigned.
Committed to excellence and establishing a positive resident and guest experience.
Complies with infection control processes and protocols as directed, e.g. outbreak management.
Maintains effective communication, both written and verbal with co-workers, residents and guests including addressing resident concerns during dining service. Uses the appropriate tines of communication with supervisory staff.
Cleans and vacuums dining room as required.
Performs other duties as assigned by Dining Services Manager or delegate.
Complies with all corporate policies and procedures.
Completes all required mandatory training/education.
Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Participates in the ongoing Fire Prevention, and Pest Control programs and any other programs as required.