Casual Administrative Assistant

Axis Family Resources Ltd.; Prince George; On-site; CAD 31,000 - 45,000; Full time

Benefits offered by this job

Union wage increases

CPI training

In-house trainings

Vendor discounts

Employee referral bonus

Wellness programs

Job summary

Axis Family Resources Ltd. in Prince George, BC is hiring an Administrative Assistant to support daily office operations, reception, and agency programs. This role requires attention to detail, organization, and a proactive, customer-focused approach to service delivery.

Prince George, BC Hours: Casual, Fridays 8:30-4:30; Wage: $27.53 per hour under the collective agreement. You will help manage phones, filing, onboarding and HR support, and financial tasks in a collaborative, trauma-informed

Qualifications

• Front-line reception and customer service
• Attention to detail and organizational skills
• Clearance checks and eligibility to work in Canada

Responsibilities

• Provide exceptional front-line reception and customer service to persons served, visitors, staff, and partners.
• Manage phones, email, mail, sign-in, boardroom scheduling, and document management.
• Coordinate office supplies, equipment, fleet, and facility needs.
• Maintain records and support data entry with confidentiality.
• Prepare materials: binders, orientation packages, signage, badges, presentations.
• Support petty cash, gas card tracking, invoices, and inventory.
• Assist with staff onboarding and HR support.
• Maintain electronic and physical filing systems.
• Coordinate administrative projects and reporting.
• Monitor health and safety and escalate issues promptly.
• Collaborate with leaders across the Agency to ensure smooth operations.

Skills

Reception

Customer service

Organized

Attention to detail

Education

High school diploma

Job description

Prince George, BC Hours: Casual, Fridays 8:30-4:30 (1 hour lunch) Wage: $27.53 per hour, as per the collective agreement

We are seeking an energetic, dynamic, and self-motivated Administrative Assistant to join our team in Prince George, BC. If you are passionate, have attention to detail, are organized and eager, this is for you! If you have a desire to work in a diverse, inclusive, supportive, and positive environment.

About Axis Family Resources Ltd.

Axis Family Resources Ltd. is a leading British Columbia-based social services organization using a trauma-informed lens. As we are actively committed to enhancing safety in the workplace and providing excellent service, we have maintained our CARF accreditation since 2003 and COR certification since 2023. Axis encourages promotion from within and invests in our people through ongoing training and career development. Our mission is to be the leader in the delivery of community based social services while enhancing the lives of the diverse people we serve, our employees, and our partners. Meeting our Mission means recruiting individuals who are passionate about making a difference.

The Administrative Assistant plays a vital role in supporting daily office operations, leadership teams, and agency programs by:

• Providing exceptional front-line reception and customer service to persons served, visitors, staff, and community partners.
• Managing office administration functions including phones, email monitoring, mail distribution, visitor sign-in procedures, boardroom scheduling, and document management.
• Coordinating office supplies, equipment, fleet resources, and facility-related needs to ensure efficient day-to-day operations.
• Maintaining accurate records and supporting data entry across various internal systems while adhering to confidentiality requirements.
• Formatting, proofreading, tracking, and distributing reports, critical incident documentation, correspondence, and other agency records.
• Preparing administrative materials including binders, orientation packages, signage, identification badges, presentations, and resource materials.
• Supporting financial and operational processes such as petty cash administration, gas card tracking, invoice and receipt organization, and inventory management.
• Assisting with staff onboarding activities, document collection, records maintenance, and other human resource support functions.
• Maintaining electronic and physical filing systems, ensuring records are organized, current, and stored according to agency standards.
• Coordinating administrative projects, reporting requirements, and special agency initiatives as assigned.
• Monitoring workplace health and safety concerns and escalating issues to leadership in a timely manner.
• Working collaboratively with leaders and departments across the Agency to support effective operations and exceptional service delivery.

Qualifications required:

• High school diploma
• Administrative courses and training are an asset
• Office and administration experience is an asset
• Cleared Criminal Record Check (updated every five years by agency)
• Must be legally entitled to work in Canada

Benefits for everyone:

• A unionized workforce with yearly wage increases.
• CPI Non-Violent Crisis Intervention Training provided.
• Extensive in-house trainings provided, including Complex Trauma practice.
• Exclusive Preferred Vendor Program discounts on internet, cell phone, home insurance, etc.
• Employee referral incentive.
• Wellness initiatives and team day events.

Full-time and part-time eligible employees receive the following:

• Up to 3 weeks of paid holidays annually (beginning in the first year),
• Municipal Pension Plan,
• Extended health benefits (dental, vision, preion, etc.),
• Paramedical health benefits (chiropractor, massage, naturopath, etc.),
• Employee Assistance Program (offering short term counselling services, etc.).

Additional Information:

• Applicants must be legally entitled to work in Canada.
• If you have a passion for working with people - we are excited to hear from you!