Casino Dealer - Full-time / Part-time

Calgary AB; Calgary; Presencial; CAD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Calgary AB casino is seeking an Experienced/Non-Experienced Blackjack Table Games Dealer to join the Games department. You will conduct table games, ensure speed and accuracy, and contribute to customer entertainment on the floor.

Responsibilities include dealing according to AGLC terms and company policy, selling chips for cash, and maintaining professionalism and security. Candidates must be able to work various shifts, maintain composure, and provide excellent service to guests.

Formación

• Experience in customer service within casino or hospitality setting.
• Ability to work as part of a team in a fast-paced environment.
• Strong interpersonal awareness and communication skills.

Responsabilidades

• Responsible for the conduct and control of the games smoothly and legally.
• Conduct the game according to AGLC terms and conditions as well as company policy.
• Sell chips to guests for cash only, deposit cash in drop box provided at the table.
• Physically capable to work shifts, handle repetitive motions and stand for long periods of time.
• Maintain a professional demeanour at all times when in the casino, whether on shift or not.
• Realize that they represent the company even when not on company property.
• Maintain a positive attitude at work.
• Be confident and courteous.
• Maintain a professional appearance.
• Have a strong short term memory.

Conocimientos

Customer Service

Team Work

Interpersonal Awareness

Communication

Descripción del empleo

Experienced/ Non- Experienced Blackjack Table Games Dealer

Reports To

Games Manager

Summary

The Casino Dealer works out of the Games department. They are responsible for the conduct of the card game at their table and adding to the entertainment and enjoyment of customers. Working on a tight time frame, speed and accuracy is an intricate part of this position.

Core Competencies

• Customer Service
• Team Work
• Interpersonal Awareness
• Communication

Job Duties

• Responsible for the conduct and control of the games smoothly and legally
• Conduct the game according to AGLC terms and conditions as well as company policy
• Sell chips to guests for cash only, deposit cash in drop box provided at the table
• Physically capable to work shifts, handle repetitive motions and stand for long periods of time
• Maintain a professional demeanour at all times when in the casino, whether on shift or not
• Realize that they represent the company even when not on company property.
• Maintain a positive attitude at work
• Be confident and courteous
• Maintain a professional appearance
• Have a strong short term memory

Requirements

• 18 years of age or older
• Minimum 1 year table games dealing experience
• A team player who is willing to learn new skills
• Energetic with a great personality and sense of humor
• Be approachable and hospitable
• Enjoy working in a fast-paced environment with a variety of customers
• Possess high standards in customer service
• AGLC Pro-Serve certification
• Able to maintain security clearance
• Must be available to work during days, evenings, weekends and holidays
• Fluent in the English language
• Have reliable means of transportation

Work Conditions

• Must be able to sit or stand for up to 1 hour at a time while remaining alert and attentive
• Repetitive motions for up to 1 hour (frequent breaks given)
• Must be able to carry out light cleaning duties
• Must be available to work all shifts including evenings, weekends and holidays
• Must be able to work in a fast-paced working environment