Cashier Associate

88 Supermarket; Vancouver; On-site; CAD 32,000 - 42,000; Full time

Job summary

88 Supermarket in Vancouver is seeking a friendly, detail-oriented cashier to greet customers, process transactions, and keep the checkout area efficient and welcoming.

You will handle cash and card payments, verify prices, assist with promotions, balance the cash drawer, and respond to customer inquiries, ensuring a smooth shopping experience. Training is provided; reliability and teamwork are essential in a fast-paced retail environment.

Qualifications

• Experience in customer service or retail preferred.
• Ability to handle cash and card payments accurately.
• Familiarity with price verification and promotions.
• Ability to operate a POS system efficiently.

Responsibilities

• Greet customers in a friendly and courteous manner.
• Process purchases using the POS system, handling cash, debit/credit card payments, and gift cards.
• Bag groceries securely and efficiently.
• Process returns, refunds, and exchanges per store policy.
• Keep checkout area clean and organized and restock supplies.
• Assist with price checks and apply discounts or promotions as needed.
• Balance cash drawer at shift end and report discrepancies.
• Answer customer questions and direct them to staff when needed.
• Inform customers about loyalty programs and promotions.
• Monitor checkout line flow and open additional lanes when necessary.
• Follow store safety and security protocols.

Skills

Customer service

Cash handling

POS operation

Assisting customers

Tools

POS system

Cash register

Job description

• Customer Service: Greet customers in a friendly and courteous manner, offering assistance and ensuring a positive shopping experience.
• Processing Transactions: Accurately scan and process purchases using the point-of-sale (POS) system, handling cash, debit/credit card payments, and gift cards.
• Bagging Groceries: Efficiently bag groceries, ensuring that items are packed securely and appropriately, with an emphasis on preventing damage to fragile items.
• Handling Returns and Exchanges: Process returns, refunds, and exchanges according to store policies, ensuring proper documentation and communication with the customer.
• Maintaining Cleanliness: Keep the checkout area clean and organized, wiping down surfaces and restocking bags, receipt paper, and other supplies as needed.
• Price Verification: Assist customers with price checks and resolve any discrepancies regarding product pricing, including applying discounts or promotions when applicable.
• Balancing Cash Drawer: At the end of each shift, count the cash drawer to ensure it balances with sales totals, and report any discrepancies to the supervisor.
• Handling Inquiries: Answer customer questions regarding store policies, promotions, or products, and direct them to appropriate store staff for further assistance when needed.
• Promoting Store Programs: Inform customers about store loyalty programs, discounts, and promotions, encouraging participation to enhance their shopping experience.
• Assisting with Checkout Line Flow: Monitor the flow of customers through checkout lanes, opening additional lanes when necessary and ensuring customers are served efficiently.
• Following Safety and Security Protocols: Adhere to store security policies when handling cash and payments to prevent theft, fraud, or errors.