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Job summary
Torsap Thai Kitchen in Toronto, Ontario is seeking a customer service representative to assist with order processing, customer interactions, and kitchen support. Applicants should be fluent in English and Arabic, possess excellent communication skills, and demonstrate good mathematical abilities. A flexible schedule for evenings, weekends, and holidays is required. Responsibilities include welcoming customers, processing orders, ensuring timely delivery, and maintaining cleanliness in dining and kitchen areas.
Qualifications
Proven experience in a customer service role is an advantage.
Must be able to work a flexible schedule including evenings, weekends, and holidays.
Responsibilities
Welcome customers and help determine their orders.
Process customer orders and record them in the restaurant database.
Relay customers’ orders to the kitchen staff.
Ensure all orders are delivered to the customers in a timely manner.
Accept cash and return the correct change.
Place food orders in the appropriate bags and boxes.
Respond to customer enquiries, issue receipts, and record customer suggestions.
Ensure washroom is clean and stocked up.
Clean and arrange eating, service, and kitchen spaces.
Help kitchen staff when needed.
Skills
English language proficiency
Arabic language proficiency
Excellent communication skills
Good mathematical skills
Flexible scheduling
Job description
Welcome customers and help determine their orders.
Process customer orders and record them in the restaurant database.
Relay customers’ orders to the kitchen staff.
English and Arabic languages are REQUIRED
Ensure all orders are delivered to the customers in a timely manner.
Accept cash and return the correct change.
Place food orders in the appropriate bags and boxes.
Respond to customer enquiries, issue receipts, and record customer suggestions.
Ensure washroom is clean and stocked up
Clean and arrange eating, service, and kitchen spaces.
Help kitchen staff when needed.
Proven experience in a customer service role is an advantage.
Excellent communication and interpersonal skills.
Must be able to work a flexible schedule including evenings, weekends, and holidays.