Cash Vault Manager

GardaWorld; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and benefits

Free on-site parking

International career opportunities

Job summary

GardaWorld is seeking a Cash Vault Manager in Vancouver, BC to lead the cash processing team within the Cash Services Division. You will plan, organize, and manage daily activities, ensuring customer satisfaction and compliance with safety and production goals.

The ideal candidate has 5+ years of management experience, excellent English communication, and strong MS Office proficiency. This on-site role offers competitive salary, benefits, and growth opportunities within a global security leader.

Qualifications

• 5+ years’ of management experience in a unionized environment is preferred.
• Excellent written and verbal communication skills (English).
• Ability to lead and mentor a team in a high-volume cash processing environment.
• Strong focus on safety, accuracy, and customer service.

Responsibilities

• Plan, organize, direct, and control the processing activities of the counting room.
• Maintain and improve quality, profitability, safety, and production schedules.
• Provide direction for department activities and workforce planning.
• Manage expenses according to the budget (labor and current expenses).
• Lead investigations with internal/external agencies as needed to resolve off-balance issues and claims.
• Participate in hiring and ongoing staff training to meet workforce needs.
• Support disciplinary/grievance processes as required.
• Monitor productivity and implement action plans to meet objectives.
• Contribute to process optimization initiatives and safety improvements.

Skills

Leadership

Communication

Customer service

Teamwork

Problem solving

Safety management

Cash handling

MS Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

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Cash Vault Manager

Business Unit: Cash Services

Location: Vancouver, British Columbia, CA

Your mission at GardaWorld:

Reporting to the General Manager, CVS - Canada, you will be in charge of the cash processing team within our Cash Services Division. On a daily basis, you will be responsible for planning, organizing, and managing the work of your team and ensuring customer satisfaction. We are looking for a passionate leader who will be able to establish great relationships with their unionized employees.

GardaWorld Cash Services is the #1 supplier of cash services in North America and offers you the opportunity of an exciting career.

We are currently hiring for a Cash Vault Manager in Vancouver, BC.

What you will be doing:

• Plan, organize, direct, and control the processing activities of the counting room
• Maintain and improve the quality, profitability, and safety of the services offered and respect production schedules
• Provide direction for the execution of the sector's activities
• Manage expenses according to the budget, both labor and current expenses
• Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims
• Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs
• Participate in the disciplinary or grievance process
• Follow-up on the productivity of the different sub-sectors of the department
• Implement action plans to achieve productivity objectives
• Participate in all process optimization initiatives
• Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures
• Any other related task

What we offer:

• Competitive salary and benefits
• International company offering many career opportunities
• Free on-site parking

What we are looking for:

• 5+ years’ of management experience (unionized environment an asset)
• Excellent written and verbal communication skills (English)
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
• Health and Safety management experience
• Cash processing experience an asset
• Working knowledge of Workers Compensation reporting process
• Driven by offering exceptional customer service
• Sense of urgency, outstanding communication, and problem solving
• Strong teamwork and partnership orientation

We are committed to fostering an inclusive and accessible hiring process. If you require accommodation during any stage of the recruitment or interview process, please let us know. We will work with you to ensure your needs are met and that you can fully participate.

CSAT1

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.