Cash Management Specialist – Client Solutions

The Toronto-Dominion Bank (Canada); London; On-site; CAD 47,000 - 67,000; Full time

Job summary

The Toronto-Dominion Bank in London, Ontario is seeking a Cash Management Services Officer (CMSO) to deliver a superior customer experience and support profitable business growth. You will manage deposit and cash management administrative matters and develop a network within TD to better serve clients.

Responsibilities include meeting LEI targets, providing training on new products, and supporting internal partners with ongoing projects while maintaining compliance and strong customer

Qualifications

• 1+ years of work experience in a banking or customer service role.
• High school education required; undergraduate degree preferred.

Responsibilities

• Meet or exceed LEI target and help the unit meet LEI targets.
• Deliver exceptional service at every interaction and improve customer experience.
• Provide knowledge of deposit and cash management products and services.
• Act as first point of contact for customer questions and concerns; escalate as needed.
• Assist in implementing new cash management products and training customers.

Skills

Customer service

Relationship building

Cash management

Education

High school education, undergraduate degree preferred

Job description

The Toronto-Dominion Bank in London, Ontario is seeking a Cash Management Services Officer (CMSO) to deliver a superior customer experience and support profitable business growth. You will manage deposit and cash management administrative matters and develop a network within TD to better serve clients.

Responsibilities include meeting LEI targets, providing training on new products, and supporting internal partners with ongoing projects while maintaining compliance and strong customer