Caseworker

enCompass Community Safety Agency; Edmonton; On-site; CAD 53,000 - 63,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

RRSP benefits

Job summary

enCompass Community Safety Agency in Edmonton, Canada is seeking an Overnight Case Worker to support men in a residential program with wraparound services. You’ll model positive behavior, assist in safety planning, and help participants take responsibility for their actions to build healthier lives.

The role emphasizes administrative accuracy, client-centered support, health and safety routines, and active community engagement.

Qualifications

• Diploma or degree in a related human services field.
• Experience working in residential programs.
• Knowledge of addictions, mental health, and family violence.
• Strong communication and relationship building skills.
• Able to work within a team and effectively deal with crisis situations.
• Able to work consistent awake overnight shifts.
• Valid first aid and CPR certification.
• Certification in suicide intervention and crisis intervention prevention.
• Criminal record check and child intervention check.
• General computer knowledge (Microsoft Word, Outlook, etc).
• A criminal record will not disqualify you from employment with us; we evaluate each application individually.

Responsibilities

• Ongoing monitoring of administrative files to ensure they are kept complete and up-to date.
• Maintain accurate and timely data collection, data entry and completion of any program assessments and surveys as directed.
• Completion of accurate written daily documentation (log book entries, contact notes, incident reports, medication book entries).
• Completion of referral and intake documentation.
• Deliver services in a client centered, strength-based approach consistent with program philosophy.
• Adapt services to meet the needs of diverse populations as per program policy.
• Build collaborative relationships with participants.
• Support participants to achieve goals as defined on their individual service plans.
• Encourage participants to engage in healthy lifestyle alternatives.
• Transparently address current challenges with participants.
• Deliver services in accordance with program and agency policy and procedures.
• Ensure participants are aware of and understand program rules and respond accordingly.
• Maintain a safe and secure environment.
• Communicate pertinent information to supervisor and other staff as necessary.
• Ensure maintenance and cleanliness of program and property.
• Liaise with program partners and other professionals.
• Maintain positive relationships with community members (neighbors, visitors, etc) and report significant challenges/incidents to supervisor immediately.
• Contribute to a positive culture by assisting and supporting colleagues as needed and encourage and teach others about the program’s operations.
• Practice agency mission, vision, values, and guiding principles.
• Maintain positive, professional working relationships with colleagues.
• Participate in program meetings.
• Participate in agency meetings and on agency committees as appropriate.
• As directed by the supervisor.

Skills

Communication skills

Relationship building

Crisis management

Overnight shifts

Education

Diploma or degree in a related human services field

Criminal record checks (criminal record check and child intervention check)

Tools

Microsoft Word

Outlook

Job description

Salary Range: $53,060.40 To $62,611.27 Annually

Company Overview:

For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/ , please consider joining our team.

Position Summary:

Shenn Way House is for men who perpetuate violence and harm, who recognize it, and who want to change. This program provides safe, temporary housing and wraparound supports that enables men to engage in therapeutic interventions and take responsibility for their behaviour.

Case Workers provide ongoing day to day support to the participants residing at Shenn Way House. Through the use of positive role modeling and effective communication skills, the Overnight Case Worker assists participants in taking responsibility for their behavior and living safe and meaningful lives.

Responsibilities:

Administration

• Ongoing monitoring of administrative files to ensure they are kept complete and up-to date
• Maintain accurate and timely data collection, data entry and completion of any program
• assessments and surveys as directed
• Completion of accurate written daily documentation (log book entries, contact notes, incident reports, medication book entries)
• Completion of referral and intake documentation

Client Support

• Deliver services in a client centered, strength-based approach consistent with program philosophy
• Adapt services to meet the needs of diverse populations as per program policy
• Build collaborative relationships with participants
• Support participants to achieve goals as defined on their individual service plans
• Encourage participants to engage in healthy lifestyle alternatives
• Transparently address current challenges with participants

Health & Safety

• Deliver services in accordance with program and agency policy and procedures
• Ensure participants are aware of and understand program rules and respond accordingly
• Maintain a safe and secure environment
• Communicate pertinent information to supervisor and other staff as necessary
• Ensure maintenance and cleanliness of program and property

Community Engagement

• Liaise with program partners and other professionals
• Maintain positive relationships with community members (neighbors, visitors, etc) and report significant challenges/incidents to supervisor immediately
• Contribute to a positive culture by assisting and supporting colleagues as needed and encourage and teach others about the program’s operations
• Practice agency mission, vision, values, and guiding principles
• Maintain positive, professional working relationships with colleagues
• Participate in program meetings
• Participate in agency meetings and on agency committees as appropriate

Additional Responsibilities

• As directed by the supervisor

Qualifications / Skills:

• Diploma or degree in a related human services field
• Experience working in residential programs
• Knowledge of addictions, mental health, and family violence
• Strong communication and relationship building skills
• Able to work within a team and effectively deal with crisis situations
• Able to work consistent awake overnight shifts
• Valid first aid and CPR certification
• Certification in suicide intervention and crisis intervention prevention
• Criminal record check and child intervention check
• General computer knowledge (Microsoft word, outlook, etc)
• A criminal record will not disqualify you from employment with us; we evaluate each application individually

Conditions of Employment:

• The hours of work are 3:00 PM – 11:00 PM, 40 hours per week, with some day, overnight, and weekend availability

What we offer

• The salary range for this position is $53,060.40-$62,611.27 annually.
• enCompass strives to provide a meaningful work environment through the following:
• Strong focus on employee wellness and work-life balance
• Service recognition and employee awards
• Staff team building and appreciation days
• Competitive health, dental and RRSP benefits

Please include how you heard about the position in the cover letter.Resumes without a cover letter will not be considered.

Only those selected for interviews will be contacted

Building Safe, Inclusive Communities.

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.