Case Manager - Settlement & Refugee Services (Term)

Integrated Machinery Solutions; Nanaimo; On-site; CAD 34,000 - 48,000; Full time

Job summary

CVIMS in Nanaimo, BC seeks a Case Manager for a fixed-term contract (Sept 1–Sept 30, 2026) to support newcomers and refugees through personalized settlement planning and holistic case management. This role involves intake, coordination with language services, housing, health, and legal referrals, and client advocacy.

The position requires a Bachelor’s degree in a related field, trauma-informed care training, and strong English communication.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Community Development, Psychology, or a related field.
• Excellent spoken and written English required.
• Training in trauma-informed care or experience with vulnerable populations.

Responsibilities

• Conduct trauma-informed intake interviews and develop customized settlement plans.
• Provide ongoing case management and coordinate referrals with internal/external partners.
• Monitor progress, adjust plans, and advocate for clients to access services.

Skills

Interpersonal communication

English proficiency

Trauma-informed care

Independent worker

Team collaboration

Education

Bachelor’s degree in Social Work or related field

Trauma-informed care training

Tools

Microsoft Office 365

Zoom

Teams

Job description

CVIMS in Nanaimo, BC seeks a Case Manager for a fixed-term contract (Sept 1–Sept 30, 2026) to support newcomers and refugees through personalized settlement planning and holistic case management. This role involves intake, coordination with language services, housing, health, and legal referrals, and client advocacy.

The position requires a Bachelor’s degree in a related field, trauma-informed care training, and strong English communication.