Case Manager - Indigenous Youth Shelter

Native Child and Family Services of Toronto; Toronto; On-site; CAD 54,000 - 81,000; Full time

Job summary

Join Native Child and Family Services as a Case Manager for the Indigenous Youth Shelter. This role invites dedicated individuals to conduct intakes and coordinate care for Indigenous youth. With a supportive, culturally responsive work environment, you will contribute significantly to the community's well-being by fostering personal and professional growth among residents.

Benefits

Health and dental coverage

Employee and Family Assistance Program

Retirement and Savings Plan

Generous Paid Vacation and Days-off

Qualifications

• 2 years of experience in a related position required.
• Strong knowledge of Indigenous and mainstream community resources is essential.
• Current vulnerable sector police record check required.

Responsibilities

• Conduct intakes, service planning and discharge planning for all residents.
• Collaborate with internal and external resources to evaluate client care.
• Maintain ongoing case documentation and prepare reports.

Skills

Interpersonal skills

Time management skills

Counseling skills

Negotiation skills

Conflict resolution skills

Education

Degree/Diploma in Human Service or Social Services

Tools

Computer and technical skills

Job description

Join to apply for the Case Manager - Indigenous Youth Shelter role at Native Child and Family Services of Toronto

2 days ago Be among the first 25 applicants

Join to apply for the Case Manager - Indigenous Youth Shelter role at Native Child and Family Services of Toronto

Native Child and Family Services of Toronto provided pay range

This range is provided by Native Child and Family Services of Toronto. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$54,000.00/yr - CA$81,000.00/yr

Job Description Template

Position Title: Case Manager, Transition House

New Position OR Replacement: Replacement

Department

Housing- Indigenous Youth Shelter

Location:

In-person (111 Spadina Rd)

Salary

$56,453-$81,844

Benefits

Yes

Union/Non-Union

Unionized- Full-time

Supervisor/Non-Supervisory

Non-Supervisory

Reports To

Supervisor, Transitional Housing

Date Reviewed

Approved By:

About

About Native Child:

Native Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.

At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.

Why You’ll Love It At Native Child

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• Learning and Development opportunities to fuel your professional growth.
• Maternity leave top-up
• Generous Paid Vacation and Days-off
• A Culturally rounded environment celebrating our roots
  
  

Position Summary

Ready to make an impact:

Reporting to the Supervisor, Transitional housing, the Case Manager will:

Key Responsibilities

• Conduct intakes, service planning and discharge planning for all residents.
• Assist residents, on an individual basis with their goal setting, and provide ongoing support to each resident in reaching their goals.
• Collaborate with internal and external resources to plan, implement, coordinate, and evaluate client care and support.
• Ensure residents are provided with the appropriate referrals for counselling, groups, classes etc.
• Plan in house trips, programs and events.
• Maintain and encourage ongoing networking with community services that will benefit the residents care.
• Regularly attend resident and staff meetings in the transition house to ensure consistency to resident care.
• Provide basic orientation and on-going support to all relief workers.
• Act as a primary staff resource for relief workers and coordinates all relief worker activities.
• Maintain ongoing case documentation.
• Prepare and submit accurate funder and client related reports and records.
• Collect resident rental payments and submit to finance.
• Other related duties and responsibilities as required.
  
  

Minimum Qualifications And Skills

• Degree/ Diploma in the Human Service or Social Services field and 2 years of experience in a related position. Alternatively, an equivalent combination of relevant education in a related field and experience working with the Indigenous community may be considered.
• High knowledge of residential programs and RTA guidelines.
• Knowledge of Indigenous and mainstream community resources.
• Knowledge of the unique dynamics that exist within the First Nations, Inuit, and Métis cultures including parenting issues facing young mothers.
• Knowledge of housing specific resources and community organizations and the services they provide.
• Strong time management skills, interpersonal skills and written and verbal communication skills.
• Excellent computer and technical skills.
• Solid counselling, negotiation, conflict resolution, and people management skills.
• Current vulnerable sector police record check, or ability to obtain one.
• Initiative and respect for confidentiality.
• Please note that the successful candidate is required to complete a background check.
  
  

Additional Information

Interested in this role, but don't meet every requirement? We encourage you to apply online! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team.

Visit our LinkedIn Company Page or follow us on LinkedIn.

Our Commitment

• We are an Equal Opportunity Employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected ground. We encourage applications from all qualified individuals, including those from Indigenous backgrounds.
• In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at [e-mail] .
• We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
  
  

Come join our team - and help create a difference in the community

Closing Date: June 13, 2025.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Individual and Family Services

Referrals increase your chances of interviewing at Native Child and Family Services of Toronto by 2x

Get notified about new Case Manager jobs in Toronto, Ontario, Canada.

2025 Elementary Summer Learning Programs – Senior Counsellor

Whitchurch-Stouffville, Ontario, Canada 7 months ago

Whitchurch-Stouffville, Ontario, Canada 7 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.