Case Manager – Housing First

Indigenous professionals; Aurora; On-site; CAD 56,000 - 68,000; Full time

Benefits offered by this job

Competitive total compensation

HOOPP

Comprehensive health benefits

Job summary

CMHA York Region in Aurora is hiring a Case Manager within a Housing First model to support clients in York Region and South Simcoe. The role focuses on housing stability, individualized supports, and recovery, with travel across the region for meetings.

You will assess needs, coordinate resources, assist clients in finding and maintaining housing, and promote independence through community integration. Occasional evenings and weekends may be required.

Responsibilities

• Adheres to the Intensive Case Management Services Standards of the Ontario Ministry of Health and Long-Term Care.
• Maintains a client caseload in accordance with the above standards.
• Is familiar with signs and symptoms of trauma in clients and is able to respond appropriately in making referrals and providing short-term assistance to clients to help them to manage these symptoms.
• Performs comprehensive assessments.

Job description

Why work for CMHA York Region?

We deliver quality mental health and addictions services that promote recovery and health, and end stigma.

Our Values:

• Responsive to the needs of our clients, their families, and our communities
• Respectful in how we meet the needs of our clients and staff in each interaction
• Committed to delivering the highest quality of care, every time
• Innovative in our approach to meeting our clients’ and communities’ needs
• Inclusive in how we work and serve our clients

Team Values:

• We create belonging
• We build better
• We deliver

We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

• Competitive Total Compensation (including salary, benefits, pension)
  • HOOPP (Healthcare of Ontario Pension Plan)
  • Comprehensive Health Benefits (for full-time positions, 12 months or longer)

Learn more about us by visiting: https://cmha-yr.on.ca/careers/

Salary Range: $56,444 to $68,429 per annum. *Candidate experience will be considered when determining the starting salary.

Position: Permanent, full-time, working 35 hours per week. Occasional evenings and weekends may be required.

Posting Closing Date: November 4, 2026.

Reason for Posting:An existing vacancy.

We are hiring a Case Manager in our Housing First!

As we continue to grow our team, we are looking for a Case Manager. If you are a collaborative, innovative individual who is interested in helping people recover from a mental health barrier, increase their independence, and find housing in York Region and South Simcoe, then this role is for you!

If you can demonstrate: that you are passionate and committed to helping end homelessness for individuals who have not had a home for a long time, you understand the barriers that people have to overcome to help people find and keep a home, and you respect and admire the determination and courage it takes to make positive changes when faced with multiple complex barriers.

Location: The successful candidate be required to work out of the Aurora Office located at 15150 Yonge Street, Aurora, Ontario, and will be required to travel extensively within York Region & South Simcoe for client meetings, staff training and meetings.

Job Profile:

The Case Manager works within a Housing First model and collaborates with clients to provide individualized and flexible support to help them find housing, engage and integrate them into the community, helps to facilitate their access to resources and supports to maximize their independence and potential, and promote their recovery. The work with clients is achieved with a focus on Housing stabilization.

Individuals are assisted to identify strengths and needs and develop long term goals, short term objectives to meet these goals, and concrete action steps to achieve the objectives. In addition, the Case Manager participates in individual and systemic advocacy initiatives to improve resource access and availability. The Case Manager may be assigned other duties as required.

In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.

The Case Manager may be assigned to different programs as required based on need (i.e.: Flexible Support, ACTT, Case Management, etc.).

Responsibilities:

• Adheres to the Intensive Case Management Services Standards of the Ontario Ministry of Health and Long-Term Care.
• Maintains a client caseload in accordance with the above standards.
• Is familiar with signs and symptoms of trauma in clients and is able to respond appropriately in making referrals and providing short-term assistance to clients to help them to manage these symptoms.
• Performs comprehensive assessments.