Case Manager (ELM) - FT

Jean Tweed Centre; Toronto; On-site; CAD 40,000 - 46,000; Full time

Benefits offered by this job

Life Insurance

AD&D (Accidental Death & Dismemberment

Long-Term Disability (LTD)

Extended Health Care

Dental Coverage

Employee Assistance Program (EAP)

Job summary

Jean Tweed Centre in Toronto is seeking a compassionate professional to provide counselling and comprehensive case management to women facing mental health and substance use challenges.

The role focuses on wrap-around service coordination, trauma-informed practices, and non-judgmental support. Hours are 9:00am–5:00pm with rotations of evenings and weekends in a community setting.

Qualifications

• Bachelor's Degree in Social Work or related discipline.
• Minimum 3 years' experience in Mental Health, Substance Use, or related field.
• Experience providing counselling and case management to individuals with complex histories.

Responsibilities

• Lead a wrap-around process to ensure comprehensive service coordination reflecting individual needs.
• Provide case management support, including counselling, outreach, ongoing assessment, goal planning, referral, and system navigation.
• Provide referrals and support to access health and community-based services.
• Complete required case notes, evaluations, and data entry reports accurately and timely.
• Conduct job responsibilities with harm reduction, trauma-informed, women-centered and anti-oppressive practices.

Skills

Case management

Counselling

Outreach

Crisis intervention

Interpersonal skills

Education

Bachelor's Degree in Social Work

Job description

Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women’s experience in today’s society, our programs seek to address a range of issues in a woman’s life that may contribute to substance use and gambling concerns.

The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.

How will you help to get us there?

• Lead a collaborative wrap-around process to ensure comprehensive service coordination that reflects individual needs.
• Provide case management support, including counselling, outreach, on-going assessment, goal planning, referral, development of support systems, system navigation, etc.
• Provide referrals and support to access health and community-based services.
• Complete required case notes, evaluations, and data entry reports in an accurate and timely manner.
• Conduct job responsibilities with a commitment to harm reduction, trauma- informed, women-centered and anti-oppressive practices.

Pay:CA$28.84 - CA$33.73 per hour

Location: 150 Elizabeth St, Toronto, ON

Hours of Work: The hours of work are 9:00am-5:00pm (with a rotation of evenings and weekends)

What will you bring?

• Bachelors Degree in Social Work, or a related discipline.
• A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or related field.
• Expertise in providing counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, substance use, and/or homelessness.
• Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship.
• Working knowledge of trauma-informed practice, women-centred principles and best practices for women and substance use.
• Working knowledge of housing, health care and community resources in the Toronto area and related provincial resources.
• Ability to work independently with minimal day-to-day supervision.
• Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. We welcome all qualified candidates to apply, but Canadians and Permanent Residents will be given priority.

• Life Insurance
• AD&D (Accidental Death & Dismemberment)
• Long-Term Disability (LTD)
• Extended Health Care
• Dental Coverage

• Employee Assistance Program (EAP)