Case Manager

Manitoulin-Sudbury District Social Services Administration Board; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join an established organization dedicated to delivering high-quality services to the residents of Manitoulin-Sudbury. As a Case Manager, you will play a crucial role in determining eligibility for various support programs and providing person-centered assistance to individuals in need. This position offers a unique opportunity to make a meaningful impact in the community while working within a diverse and inclusive environment. With a commitment to employee welfare and professional development, this organization fosters a supportive workplace culture where every voice is valued. If you are passionate about helping others and are looking for a rewarding career, this role is perfect for you.

Benefits

Employer-matched pension plan

Group health benefits

Wellness program

Continuing education for staff

Diverse and inclusive work culture

Qualifications

• Post-secondary diploma in human services required.
• 3+ years experience in human services or employment services.

Responsibilities

• Determine eligibility for income support and monitor recipient circumstances.
• Provide person-centered supports and referrals to community activities.

Skills

Person-centered support

Eligibility determination

Community engagement

Microsoft Office

Database management

Education

Post-secondary diploma in human services

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Posted: November 7, 2024

Competition: #2024-08-IHS

About us

Manitoulin-Sudbury District Services Board (DSB) is looking for a self-motivated & energetic individual to join our industry-leading organization which works towards the delivery of high-quality services and programs to the residents of Manitoulin-Sudbury districts. Created by the provincial government, the DSB is responsible for overseeing and managing a range of services divested to the municipal order of government, including Ontario Works, Community Housing, Paramedic Services (Land Ambulance), Non-Urgent Patient Transportation, and Early Learning and Child Care Services.

Our DSB is looking for your help to ensure the efficient delivery of services to the residents of Manitoulin-Sudbury districts. Be part of an organization that strives to provide quality services that meet the needs of our communities, and we work hard to ensure that the programs we offer are accessible and responsive to the diverse needs of our residents.

Our Team

The Manitoulin-Sudbury District Services Board is comprised of 14 board members and has been in existence for 25 years. With three main departments, Integrated Human Services, Paramedic Services, and Administration, and over 200 employees, we service a large geographical area totaling 45,000 square km. Our organization is responsible for the development and execution of annual budgets exceeding $50 million. We are proud to serve our communities, and we remain committed to our mission of delivering effective, fair, and safe services to our residents.

The Opportunity

We are currently looking for a driven individual to join our team as a Case Manager. The position will be in Noëlville, ON, within our Integrated Human Services Department.

In this position, you help us:

1. Determine the eligibility of applicants to receive income support under the Ontario Works Act, the Child Care and Early Years Act, Housing Services Act and the Residential Tenancies Act. Monitor the recipient’s circumstances impacting their continued eligibility for income support, housing and child care services.
2. Provide person-centered supports to individuals accessing Manitoulin-Sudbury DSB Integrated Human Services including but not limited to Community Housing, Income Supports, and Child Care and/or refer them to and support their involvement in community activities.

Qualifications and Specific Skills:

Education: Post-secondary diploma in the human services field.
Experience: 3 years or more in a federal, provincial, or municipal human services or employment services field.
Computer Skills: Extensive knowledge of Microsoft Office, including Outlook, Word and Excel. Ability to learn new software systems and databases.

What We Offer

• Employer-matched pension plan, group health benefits which include optical, dental, drug, and extended health benefits, and a wellness program that is available to spouses and children.
• Diverse and inclusive work culture.
• Continuing education for staff.

Salary: $34.65/hour (35 hours per week)

At the Manitoulin-Sudbury District Services Board, we are committed to creating an inclusive work environment that values diversity and encourages individuals to express their ideas and opinions. We believe that every member of our staff should feel heard and supported. We understand that the success of our organization relies on the unique perspectives and experiences that each team member brings to the table. That's why we treat each other with fairness and dignity, regardless of personal characteristics like race, gender, nationality, ethnicity, religion, age, or sexual orientation. We believe that by promoting inclusivity and diversity, we can foster a supportive and productive workplace culture that benefits everyone.

Manitoulin-Sudbury District Services Board is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).

Manitoulin-Sudbury District Services Board will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Interested individuals are invited to submit a covering letter and a résumé outlining their education, skills, qualifications, and experience and how they relate to this position no later than November 27, 4:30 p.m.

Please forward your application quoting competition # 2024-08-IHS to the attention of:

Human Resources Department
Manitoulin-Sudbury District Services Board
210 Mead Blvd
Espanola, Ontario
P5E 1R9
Fax: [phone]
Email: [e-mail]

Information gathered relative to this position is done in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will only be used for candidate selection. While all responses are appreciated;