Case Analyst I - Bilingual (Remote)

World Education Services; Toronto; Hybrid; CAD 56,000 - 61,000; Full time

Job summary

Join a forward-thinking non-profit organization dedicated to enhancing global educational access. This role offers a competitive salary and flexible remote work options, allowing you to contribute to meaningful educational assessments. You will process case files, analyze academic information, and uphold the privacy of applicants while working in a diverse and inclusive environment. With opportunities for career advancement and professional development, this position is perfect for those looking to make a significant impact in the education sector. If you're passionate about education and possess strong communication skills, this is the ideal opportunity for you.

Benefits

Flexible work-from-home options

Comprehensive wellness programs

Generous time-off policies

Career advancement opportunities

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 1 year experience in credential processing preferred.

Responsibilities

• Process case files and verify documentation from educational regions.
• Analyze academic information and maintain organized workflows.
• Ensure accuracy of assessment outcomes within specified timeframes.

Skills

Fluency in German

Microsoft Office (Excel, Word, Outlook)

Digital communication skills

Organizational skills

Customer service skills

Education

Bachelor’s degree in a relevant discipline

Job description

Employer Industry: Non-Profit Education Services

Why consider this job opportunity:
- Competitive salary range of $56K - $61K CAD
- Opportunity for career advancement and professional development
- Flexible work-from-home options available
- Comprehensive wellness programs and generous time-off policies
- Inclusive and diverse workplace culture that values employee contributions
- Engaging work that has a direct impact on global educational access

What to Expect (Job Responsibilities):
- Process case files from various educational regions and verify documentation
- Ensure accuracy and consistency of assessment outcomes within specified timeframes
- Analyze academic information and maintain organized workflows
- Develop knowledge of international education systems and WES evaluation methodologies
- Uphold the security and privacy of applicant information

What is Required (Qualifications):
- Bachelor’s degree in a relevant discipline or equivalent experience
- Minimum of 1 year of experience in credential processing preferred
- Proficiency in Microsoft Office applications (Excel, Word, Outlook)
- Fluency in German, with the ability to read and understand documents
- Strong digital communication skills and remote work capabilities

How to Stand Out (Preferred Qualifications):
- Experience with credential evaluations is desirable
- Knowledge of international education and foreign education systems
- Ability to thrive in a high-paced, high-volume environment
- Excellent organizational and time management skills
- Strong interpersonal and customer service skills

#NonProfit #EducationServices #BilingualOpportunity #RemoteWork #CareerDevelopment

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