Career Transition Programs Manager

Felix; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Group Retirement Plan (with employer match)

Competitive salary with potential annual bonus

Complimentary beverages at the office

Supportive and collaborative work environment

Job summary

A talent and organizational advisory firm in Toronto is seeking a Manager, Client Services to oversee the coordination and delivery of projects supporting the Career Transition line of business. The ideal candidate will have a Bachelor’s degree and 3-5 years of relevant experience, with strong skills in relationship management and communication. You will work in a dynamic environment, managing stakeholder relationships and supporting client inquiries. This hybrid role offers competitive salary and benefits, including a group retirement plan.

Qualifications

• 3-5 years' experience in a similar/related function.
• Strong relationship management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Lead the coordination and management of activities supporting the Career Transition line of business.
• Collaborate with corporate customers and internal teams on service delivery.
• Manage customer inquiries, system troubleshooting, and feedback.

Skills

Relationship management

Customer service orientation

Organizational skills

Time management

Communication skills

Education

Bachelor's degree in human resources, education/adult learning, business administration or a related field

Tools

MS PowerPoint

MS Word

MS Excel

Salesforce

Sage Intacct

Microsoft SharePoint

Job description

A talent and organizational advisory firm in Toronto is seeking a Manager, Client Services to oversee the coordination and delivery of projects supporting the Career Transition line of business. The ideal candidate will have a Bachelor’s degree and 3-5 years of relevant experience, with strong skills in relationship management and communication. You will work in a dynamic environment, managing stakeholder relationships and supporting client inquiries. This hybrid role offers competitive salary and benefits, including a group retirement plan.