Career Opportunities: Administrative Assistant to the Supervisor Membership Administration (1464)

PSAC - AFPC; Ottawa; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

The Public Service Alliance of Canada is seeking an Administrative Assistant to provide comprehensive administrative support within the Membership Administration Section. The ideal candidate will have relevant experience, strong organizational skills, and the ability to thrive in a busy environment. Benefits include flexible work arrangements, group health benefits, and support for professional growth.

Benefits

Flexible work arrangements

Group Benefits (Health, Dental, Life Insurance)

Defined Benefit Pension Plan

Three weeks' vacation

Support for professional growth

Recreation allowance

Qualifications

• Experience in administrative and secretarial services.
• Second language skills preferred as per CEFR.
• Ability to work under pressure with good judgment.

Responsibilities

• Provide administrative support to the Supervisor and Membership Administration.
• Coordinate all administrative aspects of the Membership Administration office.
• Independently organize, plan, and meet work priorities.

Skills

Proficiency in Word

Proficiency in Excel

Understanding of filing systems

Good interpersonal skills

High degree of initiative

Education

Business and/or secretarial training

Job description

Career Opportunities: Administrative Assistant to the Supervisor Membership Administration (1464)

Position GlobalLinguistic Level: C1

Job Band: Band 7 AEU II_X

Union: AEU II Alliance Employees Union

Search Area: Internal; Membership; Public

Closing Date: July 7, 2025

Who are we?

Founded in 1966, The Public Service Alliance of Canada is the union that represents over 230,000 workers in every province and territory in Canada and in locations around the world. PSAC is headquartered in Ottawa with regional offices across the country. PSAC strives to enhance its members’ quality of life and has been at the front of significant and successful campaigns for workplace and human rights; Learn more about our victories.

We will support your mental and physical health with:

• Flexible work arrangements. Hybrid employees may have own dedicated workstations.
• Group Benefits (Health, Dental, Life Insurance, Disability Insurance, Employee and Family Assistance), such as $7,500 for mental health professionals, that are 100% paid by employer.
• Defined Benefit Pension Plan (50/50 contribution from you and us).
• Three (3) weeks' vacation to start, plus extra paid leave to support your wellness.
• Generous support for your professional growth and career development.
• Recreation allowance of $800 per year.

Primary Responsibilities:

Under the direction of the Supervisor the incumbent provides administrative support to the Supervisor and to the Membership Administration Section as a whole. Provides and maintains the coordination for all administrative aspects of the Membership Administration office while carrying out a wide variety of administrative, secretarial and membership related responsibilities.

What you will bring to the table:

Education/Experience

The candidate for this position requires general administrative and secretarial knowledge and ability associated with successful completion of business and/or secretarial training, or equivalent, normally acquired through several years of experience in providing secretarial and administrative services relevant to the duties of the position.

Knowledge

• Proficiency in the use of a personal computer in a Windows environment, and more specifically demonstrated ability to work with: Word (intermediate to advance level); Excel or other spreadsheet software (intermediate level); Access or other database software (intermediate level); and experience with an e-mail software;
• Good knowledge of filing systems, both manual and computerized;
• Second language skills as per the Common European Framework of Reference for Languages (CEFR) level indicated above
• High degree of initiative and good judgment;
• Demonstrated ability to work cooperatively with others, good interpersonal skills;
• Good knowledge of the organization, functions, and policies of the PSAC;
• Understanding and commitment to trade union and equity principles

Abilities

• Ability to apply mathematical formulas into the calculation of union dues ;
• Ability to prepare draft letters and effectively type, transcribe and edit documents for the signature of the Supervisor;
• Ability to independently organize, plan and determine work priorities in order to meet strict deadlines, in an environment with multiple and competing priorities;
  

What you need to know:

• Second language skills as per the Common European Framework of Reference for Languages (CEFR) level indicated above. Federal Government valid SLE results can be used toward this. Preferred candidates may have their second language skills assessed as part of the hiring process.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• While we appreciate all the candidates’ interest, only those considered in the process will be contacted.
• A full job description is available upon request.

NOTES:

Internal applicants should submit their résumé online through the internal career site.

Indeterminate PSAC employees who meet all the qualifications of this position can request a transfer in accordance with the relevant collective agreement by uploading a cover letter indicating it is a transfer request, on or before the closing date. Please also upload a resume in your candidate profile (if not previously done) and indicate “Yes” under “Employment Information”, in your candidate profile when requesting a transfer.

The objective of the PSAC's policy on Employment Equity is to achieve equality in the workplace for women, Indigenous peoples, racialized persons, persons with Disabilities, Lesbians, Gays, Bisexuals and 2SLGBTQIA+ community people.
The Employee Self-Identification Questionnaire is an important part of the PSAC’s Employment Equity Program. All of the individual information collected from this questionnaire will be kept strictly confidential.
The statistics gathered from this survey will assist the PSAC in obtaining an accurate profile of its current workforce, which will enable us to keep an up-to-date and progressive employment equity plan.
In many cases, you may identify in more than one designated group. For example, you may identify yourself as an Indigenous person and a person with a disability and a woman.
False declaration on the Employment Equity Self-Declaration Questionnaire will be taken seriously and may prompt an investigation or further actions, as necessary.

Please contact [e-mail] to obtain this questionnaire in an alternate format (i.e. large print) or should you need more information or require assistance in completing this questionnaire.

Accommodations are available on request for candidates taking part in the selection process. For accommodation needs or to obtain a copy of the documents in alternate format, please email [e-mail].