Career Development & Retention Counselor

VPI Employment Services; Mississauga; On-site; CAD 42,000 - 52,000; Full time

Job summary

VPI Employment Services is seeking a Career Development and Support Counsellor in Mississauga to provide proactive post-employment support, career coaching, and labour-market guidance to help clients achieve long-term stability and sustainable employment.

The role emphasizes client-centered service delivery, accurate case management, and collaboration with community partners to support client progression and skill development.

Qualifications

• Strong critical thinking and problem-solving skills.
• Excellent active listening and communication abilities.
• Ability to build rapport with job seekers and partners.
• Strong organizational and time-management skills.
• Proficient with CRM systems and Microsoft Office.
• Comfortable with virtual service delivery platforms.
• Commitment to diversity and inclusive practices.
• Self-motivated and able to work independently and in a team.
• Detail-oriented with solid case management approach.

Responsibilities

• Provide proactive post-employment support during clients' first year.
• Conduct regular check-ins and coaching to promote progression.
• Assist with job trials, retention, and re-employment when needed.
• Identify community resources to support client well-being.
• Maintain accurate client records in CRM and portals.
• Monitor labour market trends to guide guidance.
• Deliver services in a confidential, client-centered manner.
• Support team targets through effective time management.
• Perform additional duties to meet departmental objectives.

Job description

VPI Employment Services is seeking a Career Development and Support Counsellor in Mississauga to provide proactive post-employment support, career coaching, and labour-market guidance to help clients achieve long-term stability and sustainable employment.

The role emphasizes client-centered service delivery, accurate case management, and collaboration with community partners to support client progression and skill development.