Care Partner

VMCH; Town of Mulgrave; On-site; CAD 68,000 - 88,000; Full time

Benefits offered by this job

Salary packaging

Paid parental leave

Employee assistance program

Fitness Passport

Private health insurance discounts

Diversity and inclusion

Job summary

VMCH is seeking a Care Partner to empower older adults to remain independent at home and in their communities. You will manage client portfolios, coordinate services, and support clients with complex needs across Eastern and Metropolitan Melbourne, with regular travel to regional areas.

This is a 12-month, full-time fixed-term role based at Mulgrave, with Mandarin skills preferred but not essential. You will join a multidisciplinary team, uphold quality standards, manage budgets, and contribute

Qualifications

• Diploma or tertiary qualification in health or a related field.
• Experience in care management or care coordination within aged care or community services.
• Experience completing assessments, developing care plans and supporting clients with complex needs.
• Ability to manage consumer budgets and support services effectively.
• Sound computer skills, including Microsoft Office and client management systems.
• Excellent organisational skills with the ability to prioritise and work autonomously.
• Understanding of community aged care services, referral pathways and person-centred care.
• Knowledge of aged care legislation, Support at Home and AT-HM Programs, quality standards.
• Current Victorian Driver's Licence, car registration and car insurance.
• Willingness to travel across metropolitan and regional areas.
• National Police Check required.

Responsibilities

• Deliver high-quality, person-centred care and support to clients in their homes and communities, supporting them to achieve their goals and remain independent at home.
• Conduct comprehensive assessments, develop individualised care plans and coordinate services.
• Empower clients and carers to make informed choices about their care and support.
• Manage your own client portfolio, including budgets, services and changing care needs.
• Ensure services are delivered in line with aged care quality standards and organisational policies.
• Maintain accurate case notes, documentation and client confidentiality.
• Work collaboratively within a supportive, multidisciplinary team and raise concerns where required.
• Work towards agreed KPIs and service delivery targets, balancing quality client outcomes with productivity and service growth.

Skills

Organisational skills

Autonomy

Interpersonal skills

Communication skills

Education

Diploma or tertiary qualification in health or a related field

Tools

Microsoft Office

Client management systems

Job description

Care Partner

• Own your portfolio and build real relationships through flexible, community-based case management.
• Full-time fixed-term role based in Mulgrave, travelling across the eastern regions of Victoria.
• Support older Australians with your Home & Community Care expertise.

• Mulgrave, VIC, Australia, 3170
• Full time

Care Partner

• Own your portfolio and build real relationships through flexible, community-based case management.
• Full-time fixed-term role based in Mulgrave, travelling across the eastern regions of Victoria.
• Support older Australians with your Home & Community Care expertise.

The Position

As a Care Partner, you will be at the heart of our mission, empowering older adults to remain independent, safe and connected within their own homes and communities.

You’ll support clients across Eastern and Metropolitan Melbourne, extending through to the Yarra Valley. Regular travel is an important part of the role, allowing you to build meaningful relationships with clients and coordinate personalised services that enhance their wellbeing, independence and quality of life.

This position is a 12-month, full-time fixed-term role based at our Mulgrave office. Mandarin language skills are preferred but not essential.

In This Role, You Will

• Deliver high-quality, person-centred care and support to clients in their homes and communities, supporting them to achieve their goals and remain independent at home.
• Conduct comprehensive assessments, develop individualised care plans and coordinate services.
• Empower clients and carers to make informed choices about their care and support.
• Manage your own client portfolio, including budgets, services and changing care needs.
• Ensure services are delivered in line with aged care quality standards and organisational policies.
• Maintain accurate case notes, documentation and client confidentiality.
• Work collaboratively within a supportive, multidisciplinary team and raise concerns where required.
• Work towards agreed KPIs and service delivery targets, balancing quality client outcomes with productivity and service growth.

VMCH. Flourishing Communities, Vibrant Careers

Bring your care coordination skills, client-focused mindset, and passion for making a difference. As a Care Partner, you'll work closely with clients and their support networks to deliver personalised services that enhance wellbeing, independence, and quality of life.

What’s Required

• Diploma or tertiary qualification in health or a related field.
• Prior experience in care management or care coordination within aged care, community services or a similar environment.
• Experience completing assessments, developing care plans and supporting clients with complex needs.
• Ability to manage consumer budgets and support services effectively.
• Sound computer skills, including Microsoft Office and client management systems.
• Excellent organisational skills with the ability to prioritise and work autonomously.
• Understanding of community aged care services, referral pathways and person-centred care principles.
• Knowledge of aged care legislation, Support at Home and AT-HM Programs, quality standards and sector reforms.
• Current Victorian Driver's Licence, car registration and car insurance.
• Willingness to travel across metropolitan and regional areas.
• National Police Check required.

What’s Possible

• Rewarding work within a supportive environment.
• Professional development and career progression opportunities.
• Competitive salary + salary packaging (with potential for increased take-home pay).
• Flexible, family-friendly work culture.
• Wellbeing initiatives and paid parental leave.
• Employee assistance program (EAP) for you and close family members.
• Enjoy access to Fitness Passport, helping you and your family stay active with heavily discounted access to hundreds of fitness and recreation venues.
• Discounts on private health insurance, school holiday programs, car hire and much more!
• Open a high-interest savings account via our banking partner.
• Join a place where diversity and inclusion live, breathe and thrive.

More About Us

At VMCH, we believe people should be seen and valued for who they are, not defined by the services they receive.

For more than a century, we have been part of Victorian communities, supporting people to live with purpose and connection. Led by our Catholic tradition, we recognise the inherent dignity and humanity of every person, their individuality, relationships, experiences and the contribution they make throughout their lives.

Across aged care, care at home, disability services, retirement living, specialist education and affordable housing, our role is to help people make their own choices, remain in control of their lives and stay connected to the people, places and communities that matter most to them.

Guided by our values of Love, Joy, Courage and Hospitality, more than 4,000 staff and volunteers support over 15,000 people across Victoria. Together, we create places of belonging where people are respected, included and empowered to live life on their own terms.