Care Coordinator & PTA — Part-Time Healthcare

Lifemark Health Group; Pickering; On-site; CAD 24,000 - 31,000; Part time

Job summary

Lifemark Physiotherapy Kingston & Brock in Pickering, ON, is hiring for a Care Coordinator and Physiotherapy Assistant on a permanent part-time basis. The role combines front-desk coordination with PTA duties in a multidisciplinary clinic, offering growth within a national healthcare group.

Ideal candidates bring PTA/OTA diploma, strong organizational skills, and experience with EMR/Case Management systems. On-site parking and supportive team environment are provided.

Qualifications

• High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset.
• PTA/OTA diploma required.
• Strong organizational, multitasking, and communication skills in a fast-paced environment.
• Experience with EMR/Case Management systems is an asset.

Responsibilities

• Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries.
• Coordinate accurate patient intake and maintain up-to-date records throughout treatment.
• Assist patients with completing documentation to ensure accuracy and completeness.
• Schedule appointments and manage patient records efficiently.
• Collect payments at time of service and submit insurance claims to third-party funders.
• Perform data entry and billing in accordance with clinic procedures.
• Manage incoming and outgoing communications, including mail, courier, and fax.
• Provide administrative support to the Care Coordinator Manager and Clinic Director.
• Assist Physiotherapists with client care including ultrasound and exercise programs.
• Work with clients to set and achieve functional goals.
• Maintenance and cleaning/sterilization of medical equipment.

Skills

Organizational skills

Multitasking

Communication skills

Customer service

Education

High School Diploma

Medical Office Administration education

PTA/OTA diploma

Tools

EMR/Case Management

MS Office

Job description

Lifemark Physiotherapy Kingston & Brock in Pickering, ON, is hiring for a Care Coordinator and Physiotherapy Assistant on a permanent part-time basis. The role combines front-desk coordination with PTA duties in a multidisciplinary clinic, offering growth within a national healthcare group.

Ideal candidates bring PTA/OTA diploma, strong organizational skills, and experience with EMR/Case Management systems. On-site parking and supportive team environment are provided.