Care Coordinator - Michael Garron Hospital

Ontario Health atHome; Toronto; On-site; CAD 79,853 - 93,232; Full time

Benefits offered by this job

Competitive compensation and benefits

World-class defined benefit pension

Professional development opportunities

Job summary

Ontario Health atHome is seeking a Hospital Care Coordinator to assess patient care needs and eligibility, link patients with community services, and coordinate care plans at Michael Garron Hospital in Toronto. The role emphasizes patient-centered care within a collaborative, multidisciplinary team of health professionals.

Ideal candidates have regulatory memberships in Ontario and at least 1 year of community health experience, with strong communication and organizational skills, and a valid

Qualifications

• Membership, in good standing, with Ontario regulatory bodies (e.g., CNO, CPTO, COT Ontario, Ontario College of SW & SSW, CODA, COASP).
• 1+ years of recent experience in community health or related field.
• Knowledge of the health care delivery system and community resources.
• Excellent interpersonal, communication, assessment, problem-solving and decision-making skills.
• Strong time management and organizational abilities; able to work independently in a busy multidisciplinary environment.
• Ability to accurately complete required documentation, reports and forms.
• Valid driver’s license and access to a reliable vehicle.
• Proficient in a Windows environment.
• COVID-19 vaccination status as a condition of employment.

Responsibilities

• In collaboration with patients and families, assess care needs and determine eligibility for services.
• Develop individualized care and service plans and link patients to service providers.
• Coordinate and monitor delivery of care plans.
• Establish trusting relationships with patients and families.
• Balance patient needs with available resources while respecting values and preferences.

Skills

Interdisciplinary collaboration

Strong communication

Time management

Documentation and reporting

Driver's license

Windows proficiency

Job description

CARE AND BE CARED FOR – THIS IS YOUR HOME

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.

As a Hospital Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.

You will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

Ontario Health atHome is seeking qualified candidates to work at Michael Garron Hospital in a full-time permanent position.

Please note, while you may be initially assigned to Michael Garron Hospital as your primary location you may be required to be flexible and assist other locations as needed.

What will you do?

• In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
• Link patients with service providers
• Coordinate and monitor care plan delivery
• Establish a helping relationship with patients and their families
• Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected

What must you have?

• Membership, in good standing, with the applicable regulatory body:
  • College of Nurses of Ontario
  • College of Physiotherapists of Ontario
  • College of Occupational Therapists of Ontario
  • Ontario College of Social Workers and Social Service Workers
  • College of Dietitians of Ontario
  • College of Audiologists and Speech Language Pathologists of Ontario
• 1+ years of recent experience in community health or a related field
• Knowledge of the health care delivery system and community resources
• Excellent interpersonal, communication, assessment, problem-solving, and decision‑making skills
• Effective time management, prioritization and organizational skills, with the ability to work independently and co‑operatively in a busy multidisciplinary environment
• Established ability to accurately complete required documentation, reports and forms
• A valid driver’s license and access to a reliable vehicle
• Proficient in a Windows environment
• We have a mandatory COVID‑19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID‑19 vaccination status prior to start date.

What would give you the edge?

• Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
• Case management experience or recent related community experience
• Ability to speak French or another second language

What do we offer?

We Know Wellness Is Supported With Work‑life Balance. In A Inclusive Culture Committed To Support Your Passion For Continuous Learning, Growth And Innovation, We Offer

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan
• Salary: $79,853.82 to $93,232.59

Who We Are

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long‑term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient‑centred care.

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti‑Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti‑racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.